I am a head Chef on board a 60m Luxury Motor yacht and have an 6 grid Rational cook station.Whilst cruising form the Seychelles to Italy the oven decided enough was enough and stopped working. I had contacted Rational International but they were unable to help as I couldn’t access the service area of the oven.
When I contacted Helen, she was very positive and put me in touch with Kevin one of her engineers. He asked all the right questions so as to ascertain the fault and what he might need to fix the problem. he then flew out and fixed it.
I highly recommend the services of AC Services Southern and will undoubtedly use them again.
Many thanks for this service. Great job as always.
So grateful for the swift response reference repairs and I now have it planned in my diary to get the ovens serviced in January
Your engineer was great and very helpful, please thank him for me
A C Services are aware that we rely on the oven heavily and the service they give us is excellent.
The service engineers especially are a real credit to them
Your engineer who did the service yesterday was terrific. Such a pleasure to have such efficient and thoughtful attention to the job in hand.
I could see his work was meticulous, he took time to explain to me what he needed to do and why, all very much appreciated.
At Holiday Inn our kitchen equipment is under contract to A.N.Other company. The repair was costed by that company at £1300.
Your engineer repaired the equipment including updating the software for almost a quarter of the cost. None of the parts required by the other company for the repair were required by your engineer. Fantastic job which has been copied to head office.
We had a great response to a failed unit on the day of a Christmas function. Well done AC Services.
Rational ovens are the Mercedes or BMW of the kitchen - you need to make sure that the servicing is done by qualified engineers - and that's what AC Services provide.
AC Services give us superb service and always fit their visits in and around us which isn't easy as the kitchen is so busy.
And the engineer comes on time !