A C Services Silver Maintenance Contract

Rational Oven 7 Day Labour Only Plan

7 day help line, 24 hour response time The silver level plan is designed to cover labour costs for those customers, who have a limited budget, but still wish to avoid untimely and expensive breakdown costs. A pre-site survey will be required before commencement of contract Included in your Contract:

• 24 hour response time
• Breakdown calls attended 7 days per week during the hours 08:00 – 18:00 (excluding Christmas Day, Boxing Day and New Years Day)
• Two preventative maintenance visits per year at six monthly intervals as per services schedule.
• First time fix policy
• Work to an agreed budget on spare parts when required (genuine and original Rational parts used)
• Gas & Electric safety checks
• Site / machine report issued
• HACCP & Service Data available

Exclusions:

• Descaling of the machine in the event that inadequate or improper provision for water treatment has been made
• Abuse or neglect of the machine or any of its components
• Visit to site where no fault is found with the machine or any of its components. In this instance you will be subject to a call-out and labour charge.
• Ultravents
• Welding

If a labour only Silver Plan might be right for you, for a no obligation quote please phone 01454 322222 or send an email to service@acservicessouthern.co.uk

To give you the peace of mind of maintained Rational ovens, all we need is the serial number of your oven(s) and the postal address of where your oven is sited.