Regular Service-Maintenance v Remedial Work – It’s a No Brainer

Gold Maintenance Plan

Regular service-maintenace v remedial work – it’s one of the oldest debates around. No matter how well designed and produced a product may be, (especially a product with working parts), there is always the risk of malfunction or failure. Rational Ovens are an excellent point in case. Rational make one of the world’s premier self cooking centres – the “whitefficiency”. But even though the build standard is as high as it is; it is not beyond the scope of reason to expect it to fail or malfunction at some point in its working life.


Don’t Bury Your Head in the Sand

Rational have such confidence in their “whitefficiency” SelfCookingCentre that they offer a 2 year warranty when purchased from new. But when that warranty period is over, any repairs or servicing will be fully chargeable. But there are two schools of thought when it comes down to the regular service-maintenance v remedial work debate. One school prefers to go down the “wait and see” route. But in many ways, this is simply burying your head in the sand. The fact of the matter is that your Rational oven will fail at some stage, and you can bet your bottom dollar that it won’t be at the most convenient time in the world!

A Rude Awakening

The truth of the matter is that the “wait and see” attitude will usually prove to be a false economy. On the face of it, all the time that your “whitefficiency” carries on working, you may seem to be making a saving by not paying out a regular service/maintenance charge. But as soon as it goes wrong, three things are likely to happen:

• Your ability to cook food will be impaired or cease altogether; very embarrassing and potentially costly in terms of losing customers.

• The spare part that you need may not be immediately available.

• A trained Rational Ovens repair engineer may not be immediately available

• You could be facing a large, unexpected bill.

If any or all of these problems materialise, you’ll suddenly find the regular service-maintenance v remedial work argument staring you straight in the face, and you may well be in for something of a rude awakening.

Plan Ahead

The worst thing you can do as a business person it not to plan ahead. By doing so (or not doing do), you are running the risk of endangering your business. It takes time to build a loyal clientele; but it takes no time at all to lose them. Good reputations are hard come by, so why take the risk of losing yours? You’ll need to decide which option to take – regular service-maintenance v remedial work.

Softly, Softly, Catchy Monkey

Taking out a regular service or maintenance contract is by far the best way forward once your two year warranty has expired. First of all you will benefit from the fact that you are far less likely to experience any actual down time with your Rational oven; but there’s more to it than that. You are also far less likely to have to buy costly replacement parts if your existing oven is regularly serviced

Choosing the Best Rational Ovens Service Partner

AC Services (Southern) are one of the country’s top, approved Rational Ovens service partners. We cover the South of England, the Southwest, and South Wales and we have been installing, servicing, and repairing Rational ovens since 1999. We have been voted top service partner and runner up on numerous occasions, and our clients themselves are our biggest supporters as you will be able to see from the news page on our website.

Whichever option you decide to take – regular service-maintenance v remedial work – AC Services (Southern) can help – but…….

It’s a No Brainer

You should consider that we offer a range of carefully constructed annual service and maintenance programs to suit all pockets. “Planned service and maintenance is not only cheaper, and far more cost effective than unscheduled repairs, it also helps to underpin the stability of any business that relies on its ovens to survive” says Helen Hagger, Director of AC Services (Southern). And as for the regular service-maintenance v remedial work debate  – the right choice really is a no brainer!

Published Date: 21st August 2012
Category: News

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