Rational Unit Repair

Rational Oven RepairIf your Rational unit has broken down and you are located in the A C Services (Southern)’s coverage area call our 24/7 response helpline for Rational unit repair on 01454 322 222.

We can then arrange its repair by our local team of trained specialist engineers.

A C Services Southern cover the following postcodes:

BA BS CF DT EX*
GL HR NP OX* RG*
SA* SN SP TA WR

*Denotes not all postcodes:

  • EX excludes EX22 and EX23
  • OX excludes OX9, OX15-17, OX27, OX33, OX39, OX44, OX49
  • RG excludes RG postcodes in Hampshire
  • SA includes SA1-13 and SA18

If you are not in our area please go the the Rational UK service partner page and enter your your postcode. The relevant Rational Service Partners will be displayed for you to contact.

Our Approach to Rational Unit Repair

As an authorised Rational Service Partner, our qualified engineers:

  • Can carry out warranty repair calls and out of warranty repairs.
  • Are able to repair both gas and electric Rational units.
  • Receive regular manufacturer’s update training and have the latest equipment, manuals, software and information available from Rational UK.
  • Carry a fully comprehensive stock in their vans,  enabling our first time fix rate of over 95%.

Rational Unit Warranty Repair Calls

All Rational units come with an automatic 1 year manufacturer’s warranty from date of installation, which can be extended for a further 12 months if you register your oven with Rational UK on this page.

Repairs that are not carried out by authorised specialists invalidate the manufacturer’s warranty & product liability.

Included in a warranty repair call:

  • Callout and labour (charged to Rational UK)
  • Warranty parts (charged to Rational UK)

Excluded from a warranty repair call:

  • Descaling of the unit in the event that inadequate or improper provision for water treatment & or cleaning has been made*
  • Repairs due to abuse or neglect of the machine or any of its components*
  • Visit to site where no fault is found with the unit or any of its components. *
  • Replacement glass, lamps, doors, door seals and gaskets*

* Scenarios subject to callout, parts and labour charges

To book a Rational unit repair visit by one of our trained specialist engineers, phone us today with the serial number of your unit and its location on 01454 322222 or email service@acservicessouthern.co.uk

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    If you own a Rational oven in South, South West England and South Wales, A C Services Southern is the local cost effective provider of all your Rational oven service needs.

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