Tag Archives: Brexit
How do we ensure healthier school catering? The staple menu of choice of pizza and chips or other fast food items is one that constantly worries nutritionists; but a landmark pilot scheme by Chartwells has revealed an interesting trend.
Chartwells specialises in providing catering services to the education sector, and recently carried out research, the Nudge Nudge initiative. This discovered if there were methods linked to menu presentation and guidance that could be used to drive healthier eating in secondary schools.
The pilot scheme saw an average increase of 8% in healthier choice take-up. This has led to a new customised menu to be introduced nationwide after Easter to Chartwells’ portfolio of 450 secondary schools.
The scheme involved school menus being tailored to include a number of ‘nudging’ techniques such as:
- red heart stickers next to the more nutritious menu options;
- descriptive adjectives relating to texture, taste or smell;
- as well as information given out in assemblies, workshops and health stalls.
The most successful nudge, achieved through using red heart stickers on grab-and-go items such as selected sandwiches, fruit pots and water, increased sales by 8%.
In addition, students at the three schools targeted enjoyed a huge uplift in their knowledge. They scored 85% post-trial when asked 10 questions on nutrition and healthy eating compared to 36% before.
Richard Taylor, Managing Director of Chartwells, commented: “The results of the trial have provided us with so much insight into what more we can do to encourage healthy eating. Findings from this compelling pilot have been used to create new menus across our secondary schools. We believe that by working together and continuing to educate students about choosing more nutritious meals, schools as well as their pupils, will reap the benefits.”
In 2005, Jamie Oliver won the war over Turkey Twizzlers. This was followed by a ban on crisps and a restriction on deep-fat fried food in schools. In 2014, the Universal Infant Free School Meals policy was introduced in primary schools. The Department of Education issued revised standards the following year dictating that meals should include at least one portion of vegetables or a salad.
However, there are now fears that cost may send this progression leaping backwards due to Brexit uncertainty. According to the Food for Life’s State of the Nation report, the cost of school-food staples such as pasta, cheese and yoghurt rose significantly in 2018. Caterers said the cost of some fruit and vegetables had increased by 20 per cent. This they attribute to Brexit uncertainty, specifically confusion over trading arrangements.
That being said, it may be worth taking a leaf out of Ashley Painter’s book. As a kitchen manager, he helps prepare over 1,200 healthy schools a day. He is a finalist for the BBC Cook of the Year in this year’s Food and Farming Awards. This recognises that “a good canteen kitchen serving nutritious, cleverly-budgeted food transforms lives and it celebrates the people who are creating change through food.”
He works for Local Food Links in Bridport, Dorset. This is a non-profit organisation which has been providing healthy dinners to school children for more than a decade, winning numerous awards. It was recently named as one of the best businesses in the South West. With a limited budget but a lot of imagination and frugality; he manages to provide healthy, inexpensive, nutritious food to thousands of hungry children.
So the answer is we can provide healthier school catering through focused initiatives.
When we set our six month’s blog rolling schedule, we hoped to be in final preparations for March 29th. This week’s blog would be final guidance on what to expect. Instead we are none the wiser on Brexit. Or on government advice on Brexit for catering businesses in the event of a no-deal exit.
I doubt that anyone in the country was expecting a miracle or even a viable resolution to the Brexit issues following the Government’s many recent debates. British MPs have opted for a three-month delay in the process. Unfortunately, it’s not up to the British Government to dictate a delay. The 27 other EU countries need to be convinced that there is a good reason why the deadline should be extended and then need to agree that this is the right approach.
Parliament is divided, as are the main political parties internally. The main concerns about a no-deal Brexit is damage to the economy and shortages or price increases in food and medicine, with other consequences thrown into the mix.
The Government was given until this week to agree a deal that will enable a breathing space until 30 June. But effectively, the only deal proposed is the same one that MPs rejected last week. The EU is getting frustrated. But Donald Tusk, the European Council president says he would urge the EU member countries “to be open to a long extension if the UK finds it necessary to rethink its Brexit strategy and build consensus around it”.
No Deal, No Kidding & No Government Advice
In late 2018, the Government published 106 technical notices to ensure that citizens and businesses are furnished with the information to prepare for Brexit. There are over 100 pages of guidance for businesses in general. The Government claims to have contacted more than 145,000 businesses currently trading with the EU, advising them to start getting ready for no-deal customs procedures. However, the bottom line is summed up by this statement: “we recommend businesses now also ensure they are prepared and enact their own no-deal plans.”
We have looked across the guidance published by the Departments of Business, Energy and Industrial Policy (BEIS), Digital Culture Media & Sport (DCMS) and Defra. The bad news is we can’t find anything that is prepared directly on Brexit for catering businesses. Food manufacturers or marketing standards for fresh fruit and veg are in Defra but not catering. Nor anything in DCMS which usually covers tourism. Or you might want to use the BEIS tool to select the papers it thinks are relevant to your business. Your answers might turn up something as the good news is that advice is being added.
So what does this mean for the catering industry? A main worry is of course, the trading logistics. This includes the cost of importing as well as the sourcing of ingredients from overseas. Will trade be affected? Will we be able to get the produce that we need at the price we want? Let’s face it, we have had two years to source alternatives in the event of a worst-case scenario and ingenuity may be the key. The food industry is constantly evolving with new variations and combinations of food emerging all the time.
If you are in the catering industry, check out locally grown and sourced ingredients. Contact bigger food manufacturers who have been quietly stockpiling key ingredients for the last few months. Experiment with different combinations.
And as for kitchen equipment, get everything checked over. AC Services are increasing their stock levels. But some spare parts will have to be ordered from abroad and they may take longer to arrive. They may not but are you willing to take the chance?
In the meantime, the headache they call Brexit rumbles on. When and if a deal is concluded satisfactory to all parties, we will keep you updated on the potential impacts of Brexit for catering businesses.
I’m sorry but this week we simply have to talk about Brexit planning.
Over the last two years the only thing that most people have been certain on with Brexit is that the day of departure is 29th March 2018. Now the politicians may this week, or next, attempt to change this but with 67 days to go, it makes sense to plan.
Good business planners look at any situation and attempt to work out the absolute worst scenario, the best scenario and the others in between. For UK catering businesses these vary widely, but most can find a sensible middle ground for their own business with a little thought now.
Shutting Up Shop
Option number 1 is that the situation on 29th March and the weeks that follow that the best option is to shut down for a month. This is an approach that a number of car manufacturers are taking such as BMW and its mini production in Oxford.
If you’re considering this option you conserve all your resources and then make an orderly grand re-opening in May. The positives may also include allowing you to do that refresh of paint that you’ve been putting off. The negative that there may be a trust or reputational hit to your business in your local area or those to whom you supply.
Whatever happens after over 40 years of increasingly integrated trade and an international focus on just in time delivery, delivery times will spin quickly out. If the Manston lorry trial in January proved anything it is we are still underprepared for the impact on freight. However the Brexit food packs of freeze dried ingredients is an overreaction the other way.
Big food manufacturers have been quietly stockpiling key ingredients for the last few months. This is why UK warehouse space is now almost at capacity. Time for regular catering businesses to consider:
- How many of your ingredients are locally grown and sourced. Over the last few years AC Services has showcased various regional providers to provide choice.
- The key word in the point above is grown. We often assume that we can just ask our supplier for x not thinking that x must come from abroad. With the extremes of weather, we have increasingly seen shortages of basic products like lettuces or potatoes. Time to ask yourself if I run out of vanilla pods what will I do?
- When did you last have your machinery serviced? Catering equipment is an international business so the part that is needed may have to be shipped from elsewhere in Europe. It’s a good idea to do this in February so you’re ready.
Brexit provides an opportunity for an event. Not least because it falls the same weekend as Mothering Sunday and the beginning of British Summer Time. We’ll leave the menu choices to your personal preferences. But whatever you do start thinking and planning now for March 29th to minimise the adverse hidden effects Brexit could have on your business this spring.
We may moan about the cost of living and in particular, the cost of food but a report commissioned from data research company Euromonitor shows that in the UK, in fact, we are better off than most of the world.
On average, Britons spend 8% of their total household expenditure on food eaten at home. Only America and Singapore spend less. In context, Nigerians spend 59% of their household budget on food to be eaten at home with Greeks spending 16%.
What is more, UK food consumption is the cheapest in Western Europe at 8% less than the EU average. We are spending less on food than our grandparents ever did! While housing and leisure costs have doubled in the past 60 years, the amount of household income spent on food has more than halved.
Why is this? There are many reasons, notably technology, loyalty and discounters.
Constantly advancing technology has led to food production becoming more efficient with the mechanisation of farming and speeding up of production. Transportation, storage and distribution have also improved considerably. UK trade between other countries also plays a major role. The UK currently imports about half of all its food simply because it works out cheaper to do it that way.
Nowadays, people shop around. There is very little loyalty to brands or stores and large weekly shops have given way to more frequent shopping. Discounters such as Aldi and Lidl and Jack’s are also key to the shopping routine. The former two stores have 13% of the UK’s grocery market.
Are there any threats to this state of affairs? Of course there are. The weather is a variable as always. Take 2018 as a classic example. Huge storms (remember the Beast from the East?) followed by a summer of scorching heat have wreaked havoc on crops with increased prices in supermarkets. For example, between March and July the wholesale cost of carrots rose by 80% and wheat by 20%.
Then there is the reliance on imported food. Here we must mention Brexit which has already caused the fall of the pound against the euro and the dollar, and trade disputes. Marmitegate led to Tesco temporarily dropping Unilever products when the manufacturer increased its prices. An update on the sales of Vegemite over this period is currently not available.
According to Lord Price, Conservative trade minister, a no-deal Brexit will lead to “a pretty significant increase in the cost of fruit and veg, the cost of meat and the cost of dairy products“. We will see.
Finally, our global tastes and habits are changing. There is much more demand for fresh produce rather than processed food. The vegetarian/vegan movement is extremely popular and there are more calls for organic food. Countries like China (a massive population) are becoming more affluent and making different choices when it comes to food.
It seems that the low cost of food in the UK may not be long lasting. Manufacturers and food producers will have to keep their eyes and ears open. They will need to be amenable to diversification and innovation to keep prices as low as possible through the coming uncertainty of variables such as Brexit and the weather.
In the week of Anglo-French scallop wars beginning again with lapsed agreements and nothing to replace them; the next in AC Services series of food under threat. Our focus is on cod and the need for co-operation for mutual benefit by protecting fish stocks.
Since 2006, the cod levels in the North Sea have been causing alarm to a variety of organisations. These range from the fishermen catching their livelihood, to the sustainable brigade worried about responsible farming levels. And then there’s the government concerned about revenue.
However, since last year, North Sea cod is now sustainable and can be eaten with a “clear conscience”, according to The Marine Stewardship Council (MSC) which has given this great British fish its “blue tick” label. This shows that North Sea cod caught by English and Scottish fishermen is not only sustainable but fully traceable.
Cod Depletion Levels
Here’s a little bit of fishy history. By 2006, anxiety began to grow about the stock levels in the North Sea which were at historically low levels. Levels had actually fallen to a mere 44,000 tonnes. This was a dramatic fall from the 200-300,000 tonnes witnessed in the 1960s and early 1970s. Obviously these figures cannot be exact. No one is entirely sure how many fish there are but the estimates are as scientifically accurate as possible.
This news called for a collaboration between the fishing industry, government and scientific research enterprises. They pulled together to recover the stocks to a level which saw North Sea cod reach the gold standard of full MSC certification.
The causes of this fall in levels were multiple. Pressure from European fisheries resulted in high takes of haddock, cod, whiting and saithe caught in the North Sea causing over-exploitation beyond a sustainable level until the 2000s. As a result, cod in particular was at risk of falling outside safe biological limits.
Subsequently, the European Union and Norway initiated the ‘Cod Recovery Plan’. This plan included measures to control and reduce the fishing effort, as well as introducing restrictions on catches of cod and other stocks. Other measures included new nets and closing spawning areas to fishing, modified fishing gear, catch controls, well-managed fishing practices. The fishing industry worked closely with the Scottish government and the EU Fisheries Council on the recovery plan.
Want Plenty of More Fish in the Sea?
The stocks have to be independently assessed before they can be given the MSC blue tick. If you can see the mark, the cod is guaranteed to come from a sustainable source and by choosing fish with that label, buyers and customer are helping to protect future stocks.
There are some who believe that overfishing and endangered stocks is a myth: people in Newfoundland, Canada believed it too until 1992 when the cod fishing industry came to a sudden stop with no cod appearing at the start of the fishing season. Overfishing caused by fisheries mismanagement was the main cause for this disaster.
We have made the decision to leave the EU and to withdraw from the London Fisheries Convention. These currently allow foreign vessels to fish within six and 12 nautical miles of UK coastline. No one knows what this means in terms of North Sea fishing management. But by everyone pulling together, crises can be identified and averted. So next time you buy fish including cod, look for the blue tick so we can all win.
Well, it appears not, in fact in a recent poll, Britons favour a second referendum by a 23 point margin. And support for staying in the EU is now 53% compared to 47% who still back Brexit.
Nearly half of voters want a final say before Britain formally leaves the EU, according to the survey. The majority also want a soft Brexit. This is where the UK would stay both in the single market and the customs union.
Last week, the Government scored a victory by having its Brexit bill passed through Parliament after Theresa May saw off a revolt by Tory MPS. The bill now goes for Royal Assent becoming law.
The Government won the vote 319 to 303, only after assurances were accepted by would-be rebels that MPs would have a meaningful say. Exactly what this ‘meaningful say’ will be is up for scrutiny. But according to the Prime Minister, “today has been an important step in delivering the Brexit people voted for, a Brexit that gives Britain a brighter future, a Britain in control of its money, laws, and borders.”
“Over the next few weeks we will publish more details of our proposed future relationship with the EU in a White Paper, and will bring the Trade and Customs Bills back to the House of Commons.”
However, there are clear signs that industry is losing patience with the Government’s seeming inability to negotiate a proper, clear-cut deal.
Airbus has threatened to pull business from Britain in the event of a ‘no-deal’ becoming the first big manufacturer to pull investment from Britain. Airbus generates a significant amount (£1.7 billion) in tax revenues, but the company is prepared to abandon plans to build aircraft wings at its British plants. Instead, production will move to elsewhere in Europe, China or the US.
“In the absence of any clarity, we have to assume the worst-case scenario,” warns Tom Williams, Airbus’ chief operating officer.
Key Dates for Brexit News
There are some key dates coming up that are crucial to the negotiations.
The first is this week, 28 June 2018 where the EU summit may include Northern Ireland border discussion.
On 18 October 2018, there is a key EU summit where both sides hope to agree outline of future relations. This allows time for UK parliament and EU members to ratify the deal by the deadline of 29 March 2019.
13 December 2018 will be a fallback option if the deal is not done by October. The Houses of Commons and Lords will vote on the withdrawal treaty.
Unravelling 43 years of treaties and agreements covering thousands of different subjects is massively complicated. And has never been done before. However, without an agreement on trade, the UK would operate with the EU under World Trade Organisation rules. This could mean customs checks and tariffs on goods as well as longer border checks for travellers.
As catering logistics depends on just in time delivery for optimum freshness and use, the knock-on effects of this could be significant. So it really is a case of watch this space until we in the catering businesses can plan sensibly!
If, like me, you struggle to get your head around the plot of Doctor Who, then you’ll have your work cut out understanding Brexit. It’s not entirely sure whether the politicians themselves fully comprehend the process but in an attempt to bring you up to date with the latest events, here’s a brief Brexit update.
What do we know so far? The EU began after the Second World War to foster economic co-operation. The reasoning was that countries that trade together are less likely to fight each other. It evolved into a single market where goods and people are able to move around as if the member states were one country.
The UK has voted to leave the European Union with a scheduled departure of 11pm on Friday 29 March, 2019. There are three key “divorce” issues:
- how much the UK owes the EU,
- what happens to the border in Northern Ireland and
- what happens to UK citizens living elsewhere in the EU and vice versa.
Agreement on these issues was reached on 8 December: the so-called Breakthrough Deal. There is also a plan to be finalised for a two-year transition period.
Should I Stay or Should I Go?
Prime Minister Theresa May was initially against Brexit, but now has no choice but to acquiesce to the British people. The day after the referendum, the pound slumped but it is now regaining its losses against the dollar, while remaining 15% down against the Euro. Indeed, the UK’s economy was estimated to have grown 1.8% in 2016, second only to Germany’s 1.9%.
The negotiating teams from both the UK and EU meet face-to-face for one week each month with the aim of getting the transition agreed in March, with a deal on permanent future relations hopefully agreed in the Autumn.
We hear a lot about Article 50. Basically this is merely a plan for any country that wishes to exit the EU. It stipulates that any member state deciding to withdraw must notify the European Council and negotiate its withdrawal with the EU, with two years to reach an agreement. It also states that the state wishing to leave cannot take part in EU internal discussions about its departure.
The Food Industry
According to a report issued last week, “Brexit risks increasing food prices, lowering safety and welfare standards, causing food shortages and worsening a public health crisis in the UK.”
A third of the food Britons eat currently comes from the EU. The UK already has a “catastrophic” £22.5bn trade deficit in food. The warning was issued to UK producers who will be under pressure to produce cheaper food after Brexit. The fear is that leaving the EU will lead to higher prices and a reduction in choice.
Named items that could increase significantly in price are beef, cheddar, tomatoes and broccoli but National Farmers Union director general, Terry Jones, called for a “well-regulated industry with short supply chains rather than adopting an ‘all-comers’ approach”. He believes this could act as a safeguard for standards and prevent food fraud.
The politicians have just over a year to smooth out the wrinkles in the deal. The same applies to British food manufacturers. They have the opportunity to take the bull by the horns and dictate the industry to their own high standards.
Finally, and for many people, most importantly, we will still be able to enter the Eurovision Song Contest. Participant countries need only to be a member of the European Broadcasting Union (which we are) which is independent of the EU.
Recent research has suggested that the sector’s workforce could begin to drop by 2021. Given that the industry employs almost 10% of the entire UK workforce and since the economic crisis has grown its contribution to the economy faster than any other sector, it is a valid concern.
Currently, hospitality is the sixth largest contributor to export earnings and fourth largest employer, accounting for 4.49 million people or 10% of the workforce and over 180,000 businesses.
EU Workers and a Booming Market
The sector’s economic contribution could now decrease due to cost pressures from wages and business rates together with the labour squeeze. Figures show that around 65,000 hospitality staff come from EU workers. If this workforce is unavailable then labour productivity will cease to improve and will remain at 2016 levels. The report suggests a “1% fall in the number of people directly employed in the sector compared to 2016 to 3.17m, with the economic contribution the sector makes also starting to fall from its current level of £73bn.”
It’s not all bad news: the hotel industry has been booming . London is predicted to be at 80% occupancy by the end of the year, with average room prices reaching £142 and 8,000 new rooms in the pipeline. ‘Staycationers’ are being credited with a rise in regional travel, with more domestic visitors travelling around the UK.
To fill the potential labour force gap, plans are already in place. According to Ufi Ibrahim, Chief Executive of the British Hospitality Association, “over 700,000 Europeans work in hospitality and tourism and although we are determined to rely less on EU service workers over the coming years it will take time. The industry would need to recruit an additional 65,000 UK workers each year in addition to the ongoing recruitment of 200,000 workers to replace churn and to power growth.”
Filling the Void
The BHA is calling for a detailed study by the Migration Advisory Committee on behalf of the government on the number of visas. This should cover “all strategically important sectors including hospitality and tourism, the fourth largest industry in the UK. Britain needs services workers as well as scientists and engineers.”
However, the Office for National Statistics reported an increase of 13.6% since last year in the number of 16-24 year-olds not in education, employment or training (NEET). This, according to the BHA is a labour force! And it’s not the only sector of society that has potential. “[Our] strategy focuses on three main sections of the populations – the unemployed, returners to the labour market such as older people, and the next generation. So far our industry has delivered 67,000 apprenticeships, work experiences, and career opportunities through the BHA’s Big Hospitality Conversation for Britain’s young people,” continues Ufi Ibrahim.
The hotel and hospitality industry offers a massive opportunity for those who are unemployed, looking to enter the workplace or who want a career change, from front of house to backroom staff to kitchen operatives. Calls for government to enhance and promote those opportunities are welcomed by all to ensure we have the hospitality staff we need.
While for the food industry, there is grave concern over the final negotiations and the impact on this sector of industry.
Food and drink is the UK’s largest manufacturing sector. It contributes over £28bn a year to the economy. As a nation, we produce just over half of what we eat and we depend on European imports for 25% of our consumption. These are uncomfortable figures for the government when trying to negotiate a fair deal for everyone.
Under the terms of Article 50, a divorce deal has to be reached by the end of March 2019. There is no deadline for a longer-term trade and partnership deal so there are indications that the latter will be thrashed out endlessly.
One of the most important issues for the food industry is that of harmonisation. There are over 4,500 EU regulations regarding farming, food and environmental standards that the Department of Environment, Food and Rural Affairs (Defra) have to deal with.
UK exports currently depend on this sort of harmonisation of rules. These range from the size of tins to the amount of sugar in a jam. The latter was introduced to respond to market trends for less sugary food. It was initiated to bring the UK in line with Europe so it could develop export markets in Europe.
Another major cause for concern is migrant workers. Currently, farmers, food processors and food manufacturers employ 500,000 foreign workers. The government has already made clear its commitment to curb immigration but the food industry recognises that the end of the freedom of movement created by Brexit will lead to the requirement for UK permits and visas. If workers cannot afford these permits, the traditional seasonal workforce is under threat.
Defra, Agriculture and Food Legislation
And then we come to the role of Mr Gove, the new secretary of state at Defra. One of his first tasks is drafting the agriculture bill promised in last week’s Queen’s speech. This bill will take the UK out of the common agricultural policy, which the UK has been part of for the last 40 years.
The bill gives £3 billion subsidies to farmers to keep them sustainable and competitive to compete in globalised commodity markets. However, the problem is the replacement policy as 40% of all European legislation relates to food and agriculture and 80% of all UK food legislation has been negotiated in the EU. Mr Gove has promised better trade deals and cheaper food when Brexit occurs. Only time will tell.
Finally, there is the issue of the European Union’s single market. This is different from the EU. This is what Norway, Iceland and Liechtenstein belong to. As well as eliminating tariffs, quotas or taxes on trade, it includes the free movement of goods, services, capital and people. It also aims to remove “non-tariff barriers” which include differing rules on packaging, safety and standards.
Whatever happens, there are unchartered waters ahead. The food industry and the catering businesses closely allied to it must be prepared for any changes. So look out for our next Brexit update.
Here’s a little known fact. The great British pub actually started life as an Italian wine bar dating back almost 2,000 years! The invading Roman army in 43 AD brought us Roman pubs known as tabernae. Initially selling wine, these tabernae were built alongside Roman roads and in towns to help quench the thirst of the legionary troops.
Local people however, started to stock tabernae with ale, the native British brew and tabernae quickly became taverns. And taverns became inns, inns became public houses and the pub was born.
Today the British pub sector is huge with over 80% of pubs (nearly 50,000 outlets) independent small businesses. According to a recent report, the industry employs almost 900,000 people. While the number of jobs has increased by 29,000 from the previous year. Investment in the industry is 40% higher. Up from £1.2 billion in 2015 to £2 billion in 2016. Brewing alone sustains over 100,000 jobs.
Conditions have improved slightly over the past five years. This is driven by a stronger consumer backdrop and one-off sporting events which have accelerated sales. However, high operating costs and legislative barriers are constantly holding many operators back. Industry value added, which measures the industry’s contribution to the overall economy, is anticipated to grow at a compound annual rate of just 0.7% over the 10 years through 2021-22. The pub industry is determined to increase these figures.
Unless it has escaped everyone’s notice there is an election coming up. The British Beer & Pub Association (BBPA) has therefore decided to publish its own manifesto for the brewing and pub industry. The manifesto outlines its priorities for the beer and pub sector to thrive over the next five years.
The BBPA calls for urgent yet sensible measures to ensure the future of the pub industry, which has been battling for a number of years. To tackle high rates of UK beer taxation, there should be a freeze in beer duty over the course of the next Parliament.
In the wake of Brexit, the manifesto calls for a free trade deal with the EU without additional paperwork! It has been reported that the beer and pub industry forks out £12.6b in tax each year. While Britons pay 40% of all EU beer duties, we drink just 12% of the beer.
A key proposal is more investment in training and skills, and access to those with the right skills including an immigration system that supports the necessary staffing levels for the sector. BBPA Chief Executive Brigid Simmonds comments:
“Our manifesto sets out the key priorities for our sector for the general election. As a vital industry employing around 900,000 people, we will be using it to engage with serving politicians and candidates throughout the campaign.”
British pubs are surviving despite the odds and have diversified into other areas, notably the serving of food. If you are a pub owner or manager with a kitchen that is constantly in use and looking to upgrade to a more reliable oven, consider a Rational oven. Then contact us to install and maintain it cost efficiently.