Tag Archives: Rational Ovens
So the big day is not far away, for which the country stocks up on totally unnecessary items for the festive period just in case they are needed. It’s amazing what you find on your shelves in February.
But rejoice, it’s at least another year before we hear those dreaded words again – Black Friday – and to put it in a political context, it’s only two more Brexit ministers till Christmas.
Shops have initiated Operation Santa Claus Frenzy and kids are busy writing lists using the Argos catalogue as a template.
If you followed my advice, you will have ordered the necessary cleaning accessories and booked to have your oven checked over before the holidays begin. If you haven’t, then get on to it today. Put it on that list! For those who live by the chaos theory, although the offices are closed on the key dates, we will still have engineers on call on the days in between because we know that sometimes bad things happen at the worst possible time. But just in case you are in any doubt, see below for clarification of our Christmas working hours.
AC Services Christmas Opening Times 2018
Here are AC Services Christmas opening times for 2018:
- Thursday 20th December – normal opening hours – 8.15 a.m. to 5.15 p.m
- Friday 21st December – normal opening hours – 8.15 a.m. to 5.15 p.m
- Saturday 22nd December – office closed – Engineer on call for emergencies
- Sunday 23rd December – office closed – Engineer on call for emergencies
- Monday 24th December – Christmas Eve – office open – 8.15am to 3 p.m
- Tuesday 25th December – Christmas Day, CLOSED
- Wednesday 26th December – Boxing Day, CLOSED
- Thursday 27th December – office open 8.30 a.m. – 5 p.m. (engineers available)
- Friday 28th December – office open 8.30 a.m. – 5 p.m. (engineers available)
- Saturday 29th December – office closed – Engineer on call for emergencies
- Sunday 30th December – office closed – Engineer on call for emergencies
- Monday 31st December – office open – 8.30am to 3 p.m
- Tuesday 1st January – CLOSED
It’s back to normal working hours on Wednesday 2nd January.
If you have an emergency with your appliance telephone 01454 322222 and press the appropriate option so we can help you as quickly as we can. If you have a non-urgent issue, leave a message for when the office is next open.
Importantly, don’t forget to order stock parts and cleaning products. The VERY LAST DATE for guaranteed Christmas delivery for an order to be placed is Wednesday 19th December at 5 p.m. We recommend that you CHECK your stock now, to make sure that you have everything you need.
We all forget something at this time of year. Sometimes the little things don’t matter, like forgetting to stock up on batteries for those annoying, noisy little gadgets that relatives take great delight in buying for the younger members of the family. But if you run out of cleaning products for your appliance, then it could be very costly indeed.
You must make sure that you have equipped yourself with plenty of oven cleaning materials.
Rational Self-Cooking-Centers have automatic cleaning programmes built into their software which makes life a lot easier. When combined with the right proprietary cleaning materials from AC Services, the ovens are not just clean but hygienic. A word of warning: using non-compatible products can cause long-term damage to your oven, can invalidate any warranty and can cause all sorts of costly problems, so make sure that you buy the products from us. It’s akin to putting petrol into a diesel car.
The most important thing is not to forget to place your order for your oven cleaning materials in sufficient time. If you are a catering establishment, there are so many things to consider at Christmas: the food, the décor, the orders, the extra staff…it all mounts up.
And most people have a tendency to leave things until the last moment. When they finally do remember, or simply get around to doing it, it’s often too late. So don’t leave it to the last moment to order your cleaning materials.
Lucky for you, our online shop is a lifesaver! Our aim, as always is to maintain the highest levels of customer service and although online sales may appear simply impersonal transactions, we still want to maintain the personal touch by making it a fast and simple process. It takes no time at all to enter an order and wait for the despatch of the goods.
The On-line Rational Cleaning Range
Our cleaning products are as follows:
- Rational Oven Cleaner Tab (x100): highly concentrated tablets specially developed. A new complex set of active ingredients designed to guarantee maximum cleaning power.
- Tablets for Rational Oven Care (x150) with special scale-dissolving ingredients contained to prevent limescale building up. They give reliability without a water softener and the need for time-consuming descaling.
- Rational Rinse Tablets (x50) highly effective care products ensuring active protection.
- Rational’s Grill Cleaner (10 litres) for use with a hand spray gun.
- Rational Rinse Aid (10 litres).
To order your Rational cleaning products, simply go to our online shop or call us on 01454 322222 for more advice.
When does the party season start for you? And when does it finish? New Year’s Day? What’s on all the menus? Turkey? Goose? Beef? Vegan platters? These are all pressing decisions! And let’s not forget the most important one – is your Rational oven Christmas-ready?
For those in catering, the oven is the most important gift over the festive season. If it breaks down, no amount of batteries or prayers will put it right. And few will be willing to sacrifice their own Christmas spirit to rush over to fix it.
There you have it, best case scenario – Christmas dinner ruined. Worst case scenario – frustrated and angry diners, potential court cases and an establishment with a very bad reputation. For restaurants and eateries who are planning to serve sumptuous banquets on and before the day, this could be catastrophic.
There is a solution: get your oven serviced now. Don’t wait for December, call AC Services (Southern) and avoid any last minute rush. We can guarantee that up until Christmas Eve, our engineers will be working flat out to cope with the inevitable panicked last minute rush!
Moreover, why not consider setting up a regular contract so that you can have peace of mind that your oven is looked after all year round? We have a number of options that suit both budget and business.
Value for money
What will you get for your money? Typically engineers will sort any of those annoying little faults that can compromise performance, if left unchecked. We keep our vans fully stocked so we can deliver a fix on the first visit in more than 95% of call-outs whilst we are with you.
- function testing and commissioning of elements
- checking the operational mode of water, gas and electrical connections
- testing electrical components, gas specific parts and steam generation.
You don’t even have to fret about forgetting the date of your scheduled Rational oven service. Every customer who gets their oven serviced will be issued with a reminder the month before it is due next year. So there’s no reason for you to conveniently forget!
Finally, make sure that you have plenty of oven cleaning materials in stock. Rational Self-Cooking-Centers have automatic cleaning programmes built into their software. When used with the right cleaning materials you get cosmetic and hygienic cleanliness.
Be prepared and make sure your Rational oven is in working order for Christmas service. Call us now and we can calmly talk you through the options available on 01454 322 222. Then you’ll have peace of mind that the Christmas season will go ahead as planned.
It barely seems any time at all since the last Restaurant Show but apparently, it has been a whole year. And last week, it returned to Olympia in London. The Restaurant Show 2018 incorporated The Bar and Pub Show and the Catering Equipment Expo.
These three brought the hospitality industry together. Catering for those owning, operating and working in restaurants, hotels, pub, bars and hospitality establishments across the UK.
As always, the event attracted hordes of visitors for companies showcasing their products. Seminar subjects were wide ranging. From digital storytelling: the secret ingredient for social media success to what’s next for casual dining and some strong advice on creating the ultimate cheeseboard!
Other topics included combining the art of hospitality with smarter technology and the influence of the fast-moving world of coffee as well as the importance of the correct background music to create exactly the right ambience.
National Chef of the Year
One of the highlights of the three-day event was the National Chef of the Year competition. This has been running since 1972 and has become one of the UK’s most respected and sought-after culinary titles.
The ceremony saw Kuba Winkowski, head chef from The Feathered Nest Inn crowned as the new National Chef of the Year. His menu included native lobster, oyster emulsion, Yorkshire grouse, quince, and sticky toffee dessert. The runner-up spot went to George Blogg, head chef at Gravetye Manor. With Derek Johnstone, head chef at Borthwick Castle taking third place in the dramatic cook-off.
The Catering Equipment Expo proved to be the place to get a great deal on the latest products. A range of catering equipment was on display, from cookers to fridges and those strange-looking but essential items that only a cook can recognise. Among the exhibitors was Rational displaying its SelfCooking Center and VarioCooking Centers.
Food Glorious Food
Food and drink, obviously were plentiful with over 400 suppliers exhibiting at this year’s event. New products included Drunken Dairy Ltd’s selection of booze-infused dairy and free-from ice creams and vegan sorbets. The Handmade Cake Company launched its Vegan Belgian Chocolate Cake, specially designed to be 100% vegan.
The Restaurant Show 2018 celebrated its 30th birthday with an abundance of products, seminars and events aimed at anyone involved in the catering industry. Visitors were delighted with the range of advice and new initiatives aimed at maintaining the restaurant industry’s standards in the modern world, with everything needed to sustain a successful business under one roof at Olympia.
Summer has all but evaporated with the promised Indian summer failing to materialise. It’s time to put away the flip-flops and sun-cream and turn our attention to the winter months. For most, it’s terrifyingly close to the countdown to Christmas. Even John Lewis is confusing us with a pre-Christmas Christmas advert. For thousands of people in care homes, autumn as with winter bring other worries.
Hundreds of care homes are not meeting legal standards. These specify that food should be “suitable to sustain life and good health” says a report published in the Independent. Over the past three years, Care Quality Commission (CQC) inspectors have found numerous older people’s care homes failing on the legally required standards for nutrition and hydration. The most serious cases involve residents lasting almost a week with the equivalent of two cups of water and “minimal food”.
To meet the standards, regulations specify people’s religious and dietary needs must be catered for and adequate food provided. A survey conducted in March suggested “abuse” of older people, such as not giving enough time to complete meals, occurs in 99% of care homes. This is driven largely by staff shortages.
This is an issue that has to be addressed fast. A recent study shows that demand for care home places will rocket by more than three quarters in less than 20 years. Almost 190,000 more elderly people will require care by 2035.
If we look at catering, there’s a very worrying issue in that qualifications for care home catering are virtually non-existent. In fact, the first professional catering qualification for health and social care catering (Level 2 Award in Professional Cookery in Health and Social Care) was only officially approved by the Ofqual Regulated Qualification Framework in 2017.
The National Association of Care Catering (NACC), Hospital Caterers Association (HCA) and the awarding body of the Institute of Hospitality (IOH) developed the Level 2. It is designed for health and social care settings and offers an awareness of diet and appetite issues. It covers nutrition, hydration, food modification. Also included are the effect of dysphagia on patients and how to plan, prepare, cook and finish food for this condition.
Peter Ducker, Chief Executive, Institute of Hospitality, said: “Caterers in hospitals and care homes now have their own rigorous and specific qualification for their unique training needs. This may encourage more people to choose health and care catering as a…profession and we would urge all organisations that work in the field of health and social care to make the new qualification available.”
Funding for care homes is high on the agenda for all political parties. Not least because the belief is that the industry is at crisis point. This means inevitably that something will change soon, hopefully for the better. Having an infrastructure in place, such as specialist qualified catering staff is a positive and proactive move. With apprenticeships now back on the agenda as an alternative to higher education, there is the opportunity to recruit a new generation of chefs with a brand new qualification.
AC Services (Southern) maintains a number of Rational appliances at care homes across the South West and South Wales. We recommend Rational ovens to those care homes looking for reliability, performance and quality with their cooking requirements.
One of the most important aspects for any company is offering customers what they need and what they want. At AC Services (Southern) we pride ourselves on our service and our commitment to our clients in pre-empting problems through our service packages.
However, there is also the issue of consumable sales. Again, we are proud of the accessibility of our online presence in offering accessories and cleaning products. Much as we enjoy hitting the road to visit our customers, having an online shop is essential.
Our aim, as always is to maintain the highest levels of customer service. Customer service is usually defined as the act of ensuring customer satisfaction through product and/or services and we strongly believe in the old adage, ‘people buy people’.
We are renowned not only for our efficiency, but also for our attitude. Although online sales may appear simply impersonal transactions, we still want to maintain the personal touch. This is why we promote as many deals as possible. For instance, you can take advantage of our flat shipping rate with a £12.50 discount when used in conjunction with the code freeship. NB other charges may apply for bulk or non-mainland UK shipping .
We have introduced this deal because we are aware that we may not appear the cheapest for the Rational cleaning product you need when it comes to shipping products that fall into the hazardous goods shipment bracket. This is wholly because we use a flat rate cost contribution to shipping rather than reduce the headline cost of the product and ramp up the delivery cost.
Besides, an online sales presence is often time-saving not just for the customer but also for us. It takes no time at all to enter an order and wait for the despatch of the goods. For us, a last-minute Friday morning order for stock from a customer who hasn’t realised the extent to which stocks have dwindled could save us an emergency dash up the M5 (in rush hour, on a Friday, on the day the school holidays begin).
The On-line Rational Range
AC Services provides a full range of Rational cleaning products targeted at ensuring long-term care as a key to lifetime performance of your oven. Remember, if you have more than one Rational oven, then you may need different cleaning product combinations.
- Rational Oven Cleaner Tab (x100): highly concentrated tablets specially developed. A new complex set of active ingredients designed to guarantee maximum cleaning power.
- Rational Oven Care Tablets (x150) with special scale-dissolving ingredients contained to prevent limescale building up. They give reliability without a water softener and the need for time-consuming descaling.
- Rational Rinse Tablets (x50) highly effective care products ensuring active protection.
- Rational Grill Cleaner (10 litres) for use with a hand spray gun.
- Rational Rinse Aid (10 litres).
For water filtration, the products are the Brita Purity 1200 Quell ST Filter Cartridge or the 600 Quell ST Filter Cartridge.
To order your Rational cleaning products, simply go to our online shop. Don’t forget to use the coupon code freeship valid until 28th September. Or call us on 01454 322222 for more advice.
Actually, he loves them so much that he has two in the main kitchen of his restaurant, one in the sandwich kitchen, one in the pastry kitchen, two in the wedding venue and one in the farm shop.
Lowden Garden Centre is located in Shaw, Wiltshire and exemplifies everything that a garden centre needs to be to be sustainable. Among the plants, flora and fauna can be found the main restaurant which serves locally sourced quality produce all day.
The farm shop acts as the restaurant’s larder packed with the freshest local produce, alongside the Lowden butchers and the brew store with its carefully sourced wide range of craft beers and cider, all brewed within 10 miles of Lowden.
The newest addition to Lowden is the events marquee, the ideal venue for any occasion, for weddings, parties, private events, funeral reception, business conferences and exhibitions.
“I have been using Rational ovens for many years having first acquired one 13 years ago,” explains Jonathan. “I was overwhelmed by its performance and capacity. As the garden centre has grown, it was a natural conclusion that I bought more Rational ovens to cope with the demand on our chefs.”
Attract the Best with the Best
The garden centre employs eight chefs and Jonathan is firmly of the belief that the Rational ovens were the major factor in hiring the best.
“In an industry with so many top class chefs, businesses need an edge to attract the best and providing them with the optimum cooking facilities is a major advantage,” he continues. “We alter the menu daily and on a day to day basis, we serve over 100 breakfasts and lunches as well as 250 Sunday lunches. Reliability and performance are priorities.”
Taking the Sunday lunches as an example, the Rational ovens allow the chefs to prepare and cook the meat and vegetables for the lunches in sequence for a full three and a half hour service, with all food piping hot and cooked to perfection throughout the whole lunch period.
Of course, the problems come when and if the ovens break down, but Jonathan has it covered. “We have now taken out one of AC Services(Southern) excellent packages for biannual servicing,” he comments. “If anything happens to any of the appliances between services, the company is simply a phone call away. Swift service, swift solution, no down time. The service spots any small problems, down to a broken light which gives us peace of mind that the ovens will continue to function perfectly.”
With a turnover in the millions, the Lowden Garden Centre is constantly upgrading and innovating, with the family’s younger generation becoming involved in marketing and daily running. “The garden centre concept has evolved from merely a place to buy perennials to a day out,” concludes Jonathan. “We provide first-class, locally produced catering for our customers to enjoy on-site or to take away.”
It’s time to talk about oven cleaning products. In particular, chemical cleaners for Rational ovens. Here at AC Services Southern, we supply a range of cleaning solutions for Rational ovens from Detergent and Cleaning tablets to Care and Rinse tablets, Grill Cleaner liquid and Rinse Aid liquid.
Rational Ovens are consistently and constantly upgrading its products and the newer CombiMaster® Plus units are no exception. The CombiMaster® Plus is a tailor-made solution for anyone who is looking for a classic combi-steamer and wishes to operate it manually, delivering exceptional food quality, helping to optimise raw materials usage and lowering resource consumption.
The company has now incorporated an automatic cleaning facility into this model, which allows it to make itself hygienically clean, even overnight if required. It also now uses rinse tabs. It couldn’t be simpler: choose the necessary cleaning stage and insert the tabs displayed.
These newly integrated features make it more important than ever to ensure that Rational oven owners get the right cleaning products to maximise the performance of their appliances.
We are unashamed when we urge our customers to buy the correct product as we know that only with long term care will your oven provide lifetime performance. That care includes using genuine Rational cleaning products at all times.
Every cleaning process cares and retains the value of your oven when you use the correct product. Depending on your oven type you will need different cleaning products. Remember that you may have several types of ovens in your kitchen, each needing its own cleaning product combination.
AND there’s an added bonus this month. Because we’re offering FREE carriage for cleaning products from now until the end of May.
This time of year is notoriously quiet. While there are no big seasonal events, no big tournaments until the summer and with the weather not exactly being conducive to days out, many establishments are seeing a lull in activity. Take the opportunity to restock your cleaning requirements and take advantage of the free carriage by using the coupon code ‘ free ‘.
We supply Rational oven cleaning products which are specially formulated for maximum cleaning power and optimum care and suitable for all Selfcooking Center® units (SCC) and the CombiMaster Plus®:
- Rational Oven Cleaner Tabs. These are highly concentrated tablets specially developed. They have a new complex set of active ingredients designed to guarantee maximum cleaning power.
- The Rational Oven Care Tabs. These have special scale-dissolving ingredients to prevent limescale building up. This gives reliability without a water softener and the need for time-consuming descaling.
- Rational Rinse Tablets provide highly effective care with active protection.
- The Rational Grill Cleaner is for use with a hand-held spray gun.
- Rational Rinse Aid is also specifically designed
To order your Rational oven cleaning products, simply go to online sales, select the cleaning products you need. Then all you need is to enter free as the voucher code to get free carriage.
Or call us on 01454 322222 for more advice of how to keep on top of your Rational oven cleaning.
Food has been in the regional and national press this week. Just in time for our new monthly food news round-up. With Easter looming, some unusual chocolate constructions have been unveiled. These include the mighty Creme Egg Yorkshire pudding which has been created by a Cardiff pub.
The Cedar Tree Farm has ingeniously combined sponge cakes with Crème Eggs, white and orange fondant inside a giant Yorkshire pudding. Claimed to be the first of its kind in the UK, the dessert is the latest Easter treat being served up in Wales, after The Cottage Coffee Shop & Lunch Bar launched cheesecake-filled Easter eggs.
Staying in Wales, it was announced this week that pies made by prisoners have been crowned champion at the renowned British Pie Awards. The Custodial Pie Corporation is a joint scheme between HMP Berwyn in Wrexham and Dylan’s restaurant company.
The hard work of the restaurant and a group of prisoners plus catering staff and three senior chefs from Dylan’s made the perfect pie and pasty recipe, using Welsh produce.
Nutrient Content of Food
Of course, this is not the only food news. KFC’s chicken crisis continues and a new debate has sparked up over the sugar content in fruit and vegetables. According to a recent analysis, different types of fruit and veg can contain up to twice as many nutrients. While others have significantly lower levels of sugars and calories. Here’s a summary of some facts:
- Purple cabbage is better than green with ten times more Vitamin A and twice the amount of iron. It also has 36 antioxidants that have been shown to ward off cancer and even improve memory.
- Canned sweetcorn contains 44% more beta carotene than fresh. The canning processes breaks down corn’s tough cell walls, making it easier for the body to access this important nutrient.
- Red dates contain about 60% fewer calories, 10% more fibre and half the sugar content than regular dates.
- Red and black grapes as opposed to green grapes contain resveratrol, catechins and proanthocyanidins. These are all linked to the prevention of various cancers including breast, colon and lung.
- A Granny Smith apple has around 6g less sugar than a Gala.
Long Lasting Ice Cream
And it’s good news for ice cream. Researchers are claiming this week that banana plant extract could be key to creamier, longer lasting ice cream. “Adding tiny cellulose fibres extracted from banana plant waste to ice cream could slow melting, increase shelf life and potentially replace fats used to make the tasty treat,” say the scientists involved.
Insects and Yeast
A paper released last week explains how our understanding of insect-yeast ecology could inform the search for new yeasts. It looks specifically at insects that feed on sugars, such as beetles, wasps, bees and fruit flies.
The scientists are particularly interested in those yeasts that can produce fruity and floral aromas, which can add a new dimension to the food industry.
AC Services News
And finally at AC Services this March, we closed two days because of the Beast from the East part one. Fortunately the Beast from the East part two hit on the weekend and didn’t affect work, only a social activity that Helen had organised for our Service Engineers . But the Go Karting will be re-arranged for a warmer month.
Weather forecasters are now forecasting Beast from the East part three, but it’s looking like more northerly parts of the UK will be affected. Even if it does snow and we can’t get to you, we are always on the end of the phone on 01454 322 222 to help you with your Rational oven needs. Or to hear what you think about our monthly food news round-up.
Hotelympia 2018 took place at ExCeL London last week (5-8 March). The Show has the accolade of being one of the oldest; being at the forefront of the industry for over 83 years. This year, Hotelympia brought together four new shows. This created an umbrella platform for all those involved in the pub, hotel, restaurant, casual dining and contract caterers.
The four shows are:
- Interiors and Tableware Show,
- Hospitality Tech Show,
- Foodservice Show and
- The Professional Kitchen Show,
The Professional Kitchen
This Show displayed the very latest catering equipment, with key senior buyers viewing the goods on offer, from kitchen designers to operations managers, executive chefs to managing directors and distributors. The equipment ranged from appliances for large mass catering kitchens to the newer trend of micro size kitchens.
On the Rational stand, Rational‘s expert chefs prepared different meal occasions with the SelfCookingCenter and VarioCookingCenter, offering samples and live cooking demonstrations. The company also showcased its specialist accessories including the Multibaker, the grill and pizza tray and the cross and stripe grill grate.
Foodservice and Hospitality Tech
The Foodservice Show was extremely well attended. Visitors were presented with hard-to-find speciality ingredients and craft drinks as well as leading food brands and franchises. In fact, the Foodservice Show had more food and drink exhibiting companies than any other UK hospitality event.
The Hospitality Tech Show revealed how technology is revolutionising the hospitality sector. It showcased solutions and latest innovations to improve all aspects of the industry from back-room operations to enhancing the customer experience.
The Interiors and Tableware Show
Interiors and Tableware catered for every front-of-house need for a wide range of establishments from restaurant groups, bars, cafes and spas to holiday parks, schools and offices with the latest designs and products.
Another popular section was the Salon Culinaire which offered four days of sculpting and cooking. Categories here included wedding cake design, sugarcraft showpiece, sculpted novelty cake and best decorated Easter Egg! There was also a category for best sugarcraft on a hat which attracted some amazing entries and lots of attention.
Along with a host of headline speakers holding seminars on a variety of relevant subjects, Hotelympia 2018 also hosted The World Food Innovation Awards. These are designed to celebrate excellence and innovation across every category of the global food industry. As the longest and most established awards scheme in the industry, these awards were gratefully received by the eventual winners.
Finally, the Women in Hospitality day was a huge hit. This celebrated the successes and the challenges and opportunities facing women in the hospitality industry. As well as discussions on the contribution made by female hospitality entrepreneurs it also introduced some potential future stars.