Buy Online, By Phone or In Person?

The re-connecting of our online shop has caused us to pause and reflect on how much has changed in the way the world does business. For most of time the only way was face-to-face. Still the essential for much of the catering trade. In the last half century, phone began to dominate. From the booking of a table to the ordering of the growing market for takeaways.

Now much is done online with everyone having multiple accounts and connections. Food delivery services, personal reviews and ordering the basics, are now all done this way. With the appropriate software, we can remotely monitor the performance of Rational ovens. This ensures they’re appropriately maintained for your specific kitchen’s demands and to time our engineer’s in-person visits.

Shop Back On-line

At the core of what AC Services does is high quality customer service mainly through in-person engineers and our office staff at the end of a phone or email. Having changed our accounts system, our on-line shop was temporarily off-line. But now its back, for those who want to order this way. It’s available at any time of day or in the cool of the night/early morning!

With the second heatwave of the summer and record temperatures just passed, it’s a good time to ensure that you have suitable stocks of your Rational cleaning products to keep your ovens optimally operating.

Price Questions

In the many years, we’ve had an on-line shop, we’re sometimes asked why our Grill Cleaner and Liquid Rinse Aid seem more expensive. Both are hazardous goods to deliver the level of cleaning required effectively and efficiently. Rather than advertise a lower price and then apply a higher delivery charge, we’ve always shown that delivery cost in the item ticket price. Overall, the cost is typically the same or cheaper than other suppliers.

Regular buyers will also see when we refreshed the on-line prices, that some are now a little cheaper.

Perhaps another reason to order today as the summer rush builds. If you want to phone in the order please call 01454 322222, select option 1 and talk with Lynne, Neil or Rob. Or just use our on-line shop at a time that suits you and today’s world!

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