Category Archives: Catering Business

18 
Feb

The Source Trade Show 2020 Report

Source Trade Show Logo 2020

Billed as the biggest and best trade show in the South West for the food and drink sector; the Source Trade Show 2020 took place last week at Westpoint in Exeter.

Here visitors sampled speciality foods and quality drinks and were inspired by ideas for hospitality and corporate entertainment. More than 200 exhibitors gathered from far and wide with 45 first-time exhibitors. It’s not just local produce on offer. Exhibitors also included innovative cooking equipment, venue furniture and the latest EPoS systems as well as advanced business services.

Among the new exhibitors were BeeWraps. This is a natural way to wrap food without the fear of any toxins leaching into the food. With zero waste, and made from 100% cotton, beeswax, pine rosin and a touch of jojoba oil; the wraps are ideal where plastic is usually used, for instance, sandwiches, fruit, cheese, fresh bread. They are also reusable.

Drink and Be Merry

For those who enjoy a little tipple, British Mûre Liqueurs exhibited small batch liqueurs from the winner of the UK Masterchef, Mat Follas. Their liqueurs on offer included Just Blackberry, Blackberry Gin, Marmalade Whisky, Roast Coffee and Rum and Properly Bitter Lemon. All of the products are made with no artificial colours or preservatives with minimum sugars used.

Still with the alcohol, Deck Chair Gin was on display with its award-winning smooth, light and refreshing 3D London Dry Gin. This is created in the heart of the English Riviera. It is crafted with seven botanicals using pure Dartmoor spring water, sweet on the tongue with a refreshing zesty orange finish. The gin is created in small batches using traditional methods and modern technology.

Cocktails All Round

New for 2020, Cocktails and Charcuterie went down a storm. Obviously, a collaboration between Somerset Charcuterie and Ginjar, the feature offered innovative flavour pairings between award-winning charcuterie and refreshingly twisted gin. Participants enjoyed pairings such as air-dried duck with burnt orange gin; black pepper salami and burnt orange gin and fennel salami with rhubarb and ginger gin.

Not Just Drink

The Innovation Kitchen brought together a variety of inspiring chefs and passionate artisans. The South West Chef of the Year winners demonstrated their winning dishes amongst other features. The programme included talks on food allergies and intolerances with Richard Valder, owner of @Angela’s in Exeter. As a small restaurant it can be tricky adapting menus to suit lots of specific dietary needs. Richard shared some of his tried-and-tested methods.

There were also demonstrations from Jim Fisher, head chef and co-owner of Exeter Cookery School. He served up a range of techniques to simplify breakfast. This included tips and tricks on how to serve the perfect poached egg time after time. He also demonstrated how to plan and produce the perfect picnic.

Ash Hamilton of The Curious Kitchen explained how to handle vegans, vegetarians and allergies; and how he creates an atmosphere that welcomes all kinds of eaters. His menu includes a whole host of fantastic dishes that focus on local, high-quality ingredients first and foremost.

The Source Trade Show 2020 demonstrated the great opportunities to learn from others in the South West on how to stay abreast of current trends.

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Published Date: 18th February 2020
Category: Blog, Catering Business, Local food, News
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04 
Feb

Rational’s VarioCookingCenter

Rational VarioCookingCenter at a cooklive demo

As an authorised Rational Service and Spares Partner, AC Services Southern repairs and maintains the complete range of Rational units. This includes the VarioCookingCenter previously sold under the Frima brand. So this week we’re focusing on that as one of the units we service for clients across South West England and South Wales.

Rational’s VarioCookingCenter® is the ideal multi-functional appliance for any kitchen because it can do a multitude of cooking tasks at the same time. The beauty of the appliance is the value it offers – savings in time, cost, speed and ultimately, profits.

The VarioCookingCenter® is suitable for any catering requirements, from small caterers to high-end restaurants. With over 95% efficiency, it cooks up to four times faster than conventional appliances. And uses up to 40% less power consumption.

Moreover, it has cooking versatility, letting you cook several different dishes quickly at the same time. The multi-functional cooking technology lets you bake, boil, roast, toast, braise, deep fry and a host of other cooking techniques. So if you are serving a full English breakfast; you can serve up the fried bacon, boiled eggs, sautéed tomatoes and toast all at the same time.

Pressure Cooking

The appliance also offers a pressure-cooking feature, enabling the reduction of cooking times for a range of dishes. Times for soups, stews, casseroles and braised dishes can be cut by 30% without compromising taste or quality. The built-in cooking intelligence VarioCookingControl® ensures the desired cooking level is achieved precisely.

Another major benefit of the VarioCookingCenter is its space-saving value. If you are tight on space, then this system is the perfect solution. It has an integrated water outlet which allows draining without any movement to the pan. This prevents scalding and allows the appliance to be installed without a floor channel drain. Furthermore, because nothing sticks or overcooks, cleaning time is minimised.

Expert Design

The appliance has been designed by experts using intensive R&D, testing and analysis to attain the optimum cooking intelligence. As a result, the VarioCookingCenter works day and night with minimal monitoring or checking required. Because the appliance sensitively regulates the temperature at the touch of a button, you get a perfect cooking result the next morning. This is a major boost for larger cuts of meat that need overnight boiling like ham or cured pork, beef and brisket.

The VarioCookingCenter is a sustainable and holistic approach to everyday cooking designed for resource savings using the very latest technology. Contact us here at AC Services (Southern) for more details if you need it serviced or maintained on 01454 322 222.

If you’d like to buy one, contact Rational UK or attend a local cooklive demonstration to see its suitability for your business.

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Published Date: 4th February 2020
Category: Blog, Catering Business, News, Ovens, Rational
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28 
Jan

Regional News Meat, Climate & Opportunity

Meat and climate choices regional news

With the ongoing debates on climate change and with plant-based foods on the increase in terms of both popularity and availability; the meat industry is being vocal in explaining the “vital importance of livestock farming” to the South West region.

At a recent seminar, stakeholders heard from a panel of industry experts and farmers. They educated visitors on a sector often unfairly blamed for its contribution to global warming.

The seminar focused on long-standing reports that livestock farming involved a choice between food production and caring for the environment. This has long been a contested issue. As Jonathan Foot, head of environment at the Agriculture and Horticulture Development Board (AHDB) pointed out, producing one kilo of beef takes a fraction of the water used to produce two pairs of jeans. He also highlighted the high nutritional value of meat.

Livestock Standards

NFU president Minette Batters said: “UK farming has some of the highest standards in the world both in terms of animal welfare and the environment…we need to encourage a return to whole foods.” The seminar also advocated the benefits of livestock resources to improve the quality of soil. This is becoming degraded but good soil equates to better crops. Livestock is also a source of natural fibres which will become more important in the move away from plastics.

Farmers in Wales are also having their say. This follows a statement by the UK Government’s Committee on Climate Change hinting at the need for taxes on meat and dairy products to curb consumption by a fifth. There is also the suggestion of increasing UK tree cover from 13% to at least 17% by 2050.

According to the Farmers Union of Wales; even if all UK food production ceased overnight, the carbon emissions of the country would fall by just 10%. Farmers believe that introducing such measures will simply increase Britain’s reliance on food imported from countries with greater carbon footprints. This clearly defeats the object.

FUW president Glyn Roberts commented: “as acknowledged by the Committee, switching away from UK red meat would increase the nation’s carbon footprint because we have some of the lowest greenhouse gas emissions of meat reared anywhere in the world.” In addition, farmers in the uplands of Wales argue that on windswept thin soils; only livestock rearing is suitable as crop production is impractical.

Moreover, the union stressed that plant-based foods aren’t necessarily more environmentally friendly. All manufactured food, it argues is very dependent on agricultural systems and available natural resources; as well as transportation and how far the product has travelled.

Give Us Your Food

Meanwhile, down in Devon, ‘imaginative’ stallholders and food sellers are being sought for the 2020 festival in Exmouth in May. The four-day event is the largest free festival in the South West and now in its 24th year.

An Exmouth Festival spokesperson said: “We’re looking for imaginative and customer-focused local food sellers, offering a wide variety of tasty choices for our hungry festival-goers to cater for their different tastes and diets”. Time to get your applications in!

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Published Date: 28th January 2020
Category: Blog, Catering Business, Food Sourcing, Local food, News
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21 
Jan

We’re Going Down The Pub!

UK pub sector growth

There’s good news for a change. Reports published today show that for the first time in a decade, UK pub numbers have risen. According to the Office for National Statistics, the number rose by 0.8%. And the main reason is down to food sales.

In 2003, four in 10 employees within the UK pub industry worked behind the bar and three were employed in the kitchen; but today, the story is very different. Pubs and bars across the UK now employ 457,000 people and of this, food staff make up 43.8% of employees.

It seems that going for a pint has transfigured into going out for a meal. This is very good news for the industry. Despite the significant closures seen over the past few years, there has been an increase in jobs. With 7,000 (an increase of 16%) more jobs in the sector in 2019 compared with 2018.

Consumer Habits

There is no doubt that our consumer habits are changing with pubs having to diversify to accommodate these changes. It may come as a surprise that one of the largest chains, J D Wetherspoon, serves more coffee than any other restaurant, except for Costa.

But the chain has proved it can put its money where its mouth is. It announced last month that would inject £200m into the business over the next five years, with the creation of 10,000 new jobs and new pubs.

In the same vein, independent and smaller pubs are serving coffee, tea and breakfast to attract a different demographic such as women and families.

Food Diversity

These changing habits are further reflected in a report just out. This confirms vegan food to be on the increase, with sales of meat-free foods expected to exceed £1.1bn by 2024.

In 2019, more than one in four new food product launches were labelled vegan. Last year, a smorgasbord of meals and snacks aimed at vegans, vegetarians and flexitarians went on the market. The uncontested leader of the pack being the outrageously popular Gregg’s vegan sausage roll.

14% of Britons consider themselves flexitarian, meaning they consume meat occasionally but their diet is mainly plant-based. This is twice as many as vegans, vegetarians and pescatarians combined. And those cutting down on meat soared from 28% in 2017 to 39% in 2019. Sales of meat-free foods rose to an estimated £816m in 2019, up 40% from £582 million in 2014.

Still Pressure for Smaller Pubs

It was also reported that the number of micropubs, small pubs and bars in the UK saw a rise in 2019 by 0.4%, the first time in over 15 years that the net figure has increased. This category is defined as those with under 10 employees, however, it is also under a great deal of strain faced with challenges such as business rates, beer duty and price matching with the big chains.

Hugh Stickland, senior statistician at the ONS, said: “While smaller pubs have been struggling to survive in recent years, bigger pubs have been growing in number. We’ll have to wait to see if this marks a revival for smaller ‘locals’.

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Published Date: 21st January 2020
Category: Blog, Catering Business, News
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14 
Jan

Top Tips for Catering Businesses in 2020

Top tips for catering

This year has started somewhat explosively, with concerns about the environment, bush fires, international political escalations and the future of certain members of the monarchy in jeopardy. But people still have to eat. So putting the news aside, it’s time to consider the next twelve months for catering businesses. Here are our top tips for catering businesses for 2020.

Firstly, there are no guarantees about the impact of Brexit. The best route to take is the one that is already benefiting your business directly. Top of the list is the maintenance of your appliances. Put in place a maintenance programme for your ovens. This will ensure that whatever disasters or decisions may befall us over the next twelve months; a substandard, under-performing oven won’t be one of them.

It’s All About the Planning

Secondly, plan for regular and irregular annual events. There are always catering opportunities linked to traditional dates, such as Valentine’s Day, Mother’s Day, Christmas, food festivals and so on. Take a look at our sporting calendar for additional opportunities in 2020. It’s an Olympic year as well as Euro 2020 for football fans and the start of the new cricket Hundred game. So if you are catering for sports fans, take advantage or provide an alternative for non-sports fans.

Staff training is essential. Don’t stint on training because if something goes wrong, the consequences can be catastrophic. Make sure that your staff are fully familiar with all relevant health and safety requirements and appliance operation, and make this an ongoing exercise. There is a plethora of H&S legislation and come Brexit, there is bound to be more. Educate your staff so that in your absence, your business will still thrive.

Goal Setting

Set goals in terms of time management and profit and loss, and make them realistic. There is nothing more demoralising than not reaching your target within the time frame allotted but be reasonable on yourself. We have endured a turbulent and uncertain few years politically, and it’s not over yet. Continue working to the highest standard professionally and don’t cut corners.

Invest in catastrophe training. As we have seen from the traumatic scenes in Australia, sometimes we are at the mercy of unforeseen and unpredictable forces. These may be natural or man-made but either way, they can cause the loss of business. Be prepared. If you are a mobile catering company, plan for both rain and shine at events. If you live in flood-prone areas, check weather predictions and plan for the safe removal or protection of appliances and staff.

Trend-Spotting

The last of our top tips for catering businesses and perhaps most importantly, keep an eye on current trends. We have seen a momentous rise in vegan and vegetarian demands for restaurants and fast food outlets in the past few years. With culinary trends changing constantly, there is always an opportunity for savvy operators to gain a foothold in a new market.

Don’t be afraid to be bold and always check out the news on AC Services Southern’s blog and like our Facebook page.

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Published Date: 14th January 2020
Category: Blog, Catering Business, News, Ovens
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13 
Jan

Welcome to AC Services 2020 Calendar

AC Services 2020 calendar

2020 has arrived and with it comes the promise of a huge year of sport as can be seen in AC Services 2020 calendar for catering businesses.

The Olympic and Paralympic Games take place in Tokyo.

Football fans are eagerly awaiting the start of Euro 2020.

And with two Twenty20 World Cups, cricket fans also have the inaugural season of the new The Hundred competition to look forward to.

January

  • 3-12, Tennis, ATP Cup, Australia
  • 12-19, Snooker, the Masters, Alexandra Palace, London
  • 20 Jan-2 Feb, Tennis – Australian Open, Melbourne
  • 25, Chinese New Year

February

  • 1, Rugby union – Men’s Six Nations:
  • 1, Cricket – Australia v England women’s T20, Canberra
  • 2, Rugby union – Women’s Six Nations
  • 7, Cricket – India v England women’s T20, Melbourne
  • 9, Cricket – Australia v England Women’s T20, Melbourne
  • 12-16, Cricket – South Africa v England T20, East London
  • 21-8 March, Cricket – Women’s T20 World Cup, Australia
  • 22, Boxing – Deontay Wilder v Tyson Fury heavyweight world title
  • 25, Pancake Day

March

  • 1, Football – Carabao Cup final, Wembley
  • 10-13, Horse racing – Cheltenham Festival
  • 13-15, Athletics – World Indoor, Nanjing, China
  • 22, Mothers’ Day

April

  • 2-5, Women’s golf major – ANA Inspiration, Mission Hills
  • 4, Horse racing – Grand National, Aintree
  • 9-12, Golf – Masters, Augusta National
  • 12, Easter Sunday
  • 14-19, Swimming – British Championships, London
  • 16-19, Gymnastics – British Championships, Liverpool
  • 18-4 May, Snooker – World Championship, Sheffield
  • 26, Athletics London Marathon

May

  • 8, May Day and VE Day Bank Holiday
  • 9, Football – FA Women’s Cup final, Wembley
  • 14-17, Golf – US PGA Championship, San Francisco
  • 22, Rugby union – European Challenge Cup final, Stade de Marseille
  • 23, Football – FA Cup final, Wembley
  • 23, Rugby union – European Champions Cup final, Stade de Marseille
  • 24-7 June, Tennis – French Open Roland Garros, Paris
  • 27, Football – Europa League final, Gdansk
  • 28, Cricket – first round of T20 Blast group matches
  • 30, Football – Champions League final, Istanbul

June

  • 4-7, Women’s golf major – US Women’s Open, Houston, Texas
  • 6, Horse racing – The Derby, Epsom
  • 12-12 July, Football – Euro 2020 various venues, Final at Wembley
  • 16-20, Horse racing, Royal Ascot
  • 18-21, Golf – US Open, New York
  • 20, Rugby union – Premiership final, Twickenham
  • 20, 21, Longest day then Fathers Day
  • 25-28, Women’s golf major – PGA Championship, Pennsylvania
  • 29-12 July, Tennis Wimbledon

July

  • 4-5, Athletics – Anniversary Games, London Stadium
  • 16-19, Golf – The Open, Royal St George’s
  • 17-15 August, Cricket – The Hundred
  • 18, Rugby league – Challenge Cup final, Wembley
  • 24-9 August, Olympic Games, Tokyo

August

  • 14, Cricket – The Hundred women’s final, Hove
  • 15, Cricket – The Hundred men’s final, Lord’s
  • 20-23, Golf – Women’s British Open, Royal Troon
  • 25-6 September, Paralympic Games, Tokyo
  • 31-13 September, Tennis – US Open, New York
  • 31, August Bank Holiday

September

  • 5, Cricket – T20 Blast Finals Day, Edgbaston
  • 6-13, Cycling – Tour of Britain
  • 10-13, Golf – PGA Championship, Wentworth
  • 19, Cricket – One-Day Cup final, Trent Bridge
  • 25-27, Golf – Ryder Cup, Whistling Straits, Kohler, Wisconsin

October

  • 10, Rugby league – Super League Final, Old Trafford
  • 18 Oct-15 November, Cricket – Men’s Twenty20 World Cup, Australia

November

  • 2-8, Tennis WTA Finals, Shenzhen, China
  • 7, Rugby Union – Autumn internationals, England v New Zealand
  • 8-15, Tennis – ATP Finals, London
  • 15, Cricket – Men’s Twenty20 World Cup final, Melbourne
  • 23-29, Tennis – Davis Cup finals , Madrid
  • 24 Nov-6 December, Snooker – UK Championship, York Barbican

December

  • TBC, Darts – PDC World Championship, Alexander Palace, London
  • 26, Horse racing – King George VI Chase, Kempton

So a packed year of opportunities for events targeting those interested in sport and those trying to avoid it for catering businesses in AC Services 2020 calendar.

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Published Date: 13th January 2020
Category: Blog, Catering Business, News
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13 
Jan

What’s Happening with UK Restaurant Chains

Restaurant Chain closure

Not so very long ago, the UK’s casual dining sector was booming. At one point, major chains were expanding at a rate of one new restaurant opening every single week in the UK. Popular high street food chains were winning awards for the quality of their food. Restaurants such as Zizzi, Jamie’s Italian, Pizza Express, Byron Burger, and Five Guys were springing up everywhere. They could be found on every high street in the country.

However, the trend turned sharply and unexpectedly. In late 2017, the UK witnessed a string of these casual dining chains beginning to struggle badly; with many top names, such as Jamie Oliver with his 25 restaurants entering full-blown administration. The number of restaurants falling into insolvency in the year ending June 2019 increased by 25% to 1,412. This is the highest number of insolvencies since at least 2014. Numerous factors have been blamed for the decline, with many chains experiencing accumulative issues which have left them in a financial mess.

Great Expectations

When the trend for restaurant chain expansion was at its strongest, private equity companies were eager to invest. Billions of pounds were spent after 2013 on turning small chains into fixtures on every UK high street; with renowned restaurants vying for business in very concentrated spaces.

Now these investors want a return on their investment that simply is not available. This is due to heightened business rates (which have risen above inflation for four years), increased energy/labour costs and imported foodstuff costs. If we take into consideration the average wage of the majority of the UK’s working population; more and more of us have had to scale back on luxury spending.

Furthermore, quality has become a big issue and with many chains offering an unchanged menu from five years ago. People are beginning to realise that there are cheaper, fresher alternatives than the mass-produced pizza or burger. More vegan and vegetarian options have admittedly been introduced on menus but not much else has altered.

Biting Back

Meanwhile, over the last five years, new cuisines have become popular in the group restaurant scene. The Caribbean cuisine chain Turtle Bay now has 40+ restaurants in the UK, and shows a 143.8% five-year growth. Within the last 12 months, Indian group restaurants saw an 8.9% increase, bringing the total to 159.

Effectively, the current and alarming rate of restaurant closures shows that the eyes of these casual dining chains were literally bigger than their bellies. There were simply far too many to begin with. But although the UK chain restaurant industry may be in decline now; the right measures to reduce costs and a renewed focus on quality could yet revive these franchises. Diversity is key for the restaurant chains to bite back and entice customers to a better experience all round. There needs to be more diversification in the choice of menu and in the value of the meal as perceived by the customer.

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Published Date: 13th January 2020
Category: Blog, Catering Business, News
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26 
Nov

Last Service Call for Christmas

Black Friday kickoff for Christmas countdown for Rational oven servicing

In the good old days, we used to all be aware of the number of shopping days till Christmas. But now every day is a shopping day. On-line and in the real world, we’re able to get most things within 24 hours of ordering them. Increasingly we have become reliant upon that.

Problems arise when that last-minute expectation cannot be met for perfectly valid reasons. Like a finite number of service engineers and everyone suddenly needing their expertise. This is the problem we face every year at AC Services Southern; when catering businesses suddenly realise in December they need their Rational oven servicing before peak Christmas use.

Black Friday Reminder

Black Friday sales seem to be launched earlier each year. One UK retailer started theirs in October this year! Black Friday is the Friday after Thanksgiving, which is the last Thursday in November. Thanksgiving is the big American turkey dinner with all the trimmings followed by pumpkin pie for the whole family; while Black Friday signifies the start of the countdown to Christmas not the biggest sales.

Indeed it’s called Black Friday from all the heavy and disruptive vehicle and pedestrian traffic. This caused gridlock on the streets of Philadelphia, as the whole family went shopping on their free day. It sounds a bit like a cross between a Boxing Day walk and the start of New Year sales!

For AC Services, it’s almost become a tradition that on the Tuesday nearest Thanksgiving, we blog our gentle reminder to Rational oven users in South West England and South Wales. This is to not delay and book your pre-Christmas Rational service today on 01454 322 222.

This way both of us can tick your equipment off our to do list early and concentrate on the real Christmas dramas later in December. We can guarantee that up until Christmas Eve, our engineers will be working flat out to cope with the inevitable panicked last-minute rush of breakdowns and servicing!

Buy On-line

Now is also a good time to check that you have all the cleaning products you need to ensure that your Rational ovens continue to function at their highest efficiency. Rational Self-Cooking-Centers have automatic cleaning programmes built into their software. When used with the right cleaning materials you get cosmetic and hygienic cleanliness.

Our on-line shop enables you to purchase these at whatever time of day you remember or have free in the forthcoming rush. But please be aware as these are delivered by delivery firms and they may be affected by their delays caused by volume of parcels and weather. Again earlier purchase enables greater peace of mind.

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Published Date: 26th November 2019
Category: Catering Business, Cleaning Products, News, Ovens, Rational, Self Cooking Centre, Service plan
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15 
Oct

Foods at Risk

Maple Syrup and autumn maples

There’s been constant activity in the global media over the past few years regarding climate change and the effect that it is having on the food we eat. We may be in danger of losing some of the food we are familiar with; due predominantly to the changes that are taking place in our climate.

This year, the British brassica has been affected by unusually heavy summer rains bringing flooding to the UK’s main growing region for cauliflowers, Lincolnshire. Elsewhere, the record-breaking heat-wave wilted fields of cauliflowers across the whole of Europe. This left a shortage in not only cauliflowers, but also cabbages, broccoli and Brussels sprouts.

America’s organic apples, mostly grown in Washington State, are also in trouble. As is coffee, with at least three-fifths of current coffee species facing extinction, according to a recent study. More worryingly is the decline in wheat crops, a staple global food which is sensitive to temperature changes. Places like India could see a reduction in wheat harvests of between 6% and 23% by 2050.

Even the humble sushi roll is under threat. Japanese farmers are blaming warmer, cleaner seas for a decline in nori seaweed production. The nori production fell to its lowest level in 2018 since 1972, pushing up prices and decimating supply.

Maple Syrup

The 2019 maple syrup harvest has also been affected. According to The New York Times, 2012 saw production of maple falling by 12.5% overall due to an unusually warm spring. This impacts negatively on syrup production because the process depends on specific temperature conditions.

More recently, in 2018, production of maple syrup fell by 21.7% throughout Canada. The culprit was Canada’s warm weather during the winter with later than normal snow. Sugar content is determined by the previous year’s carbohydrate stores with sap flow depending on the freeze-thaw cycle.

The Federation of Quebec Maple Syrup Producers has even had to tap into its strategic reserves this year to avoid any shortages or price spikes for maple syrup. Quebec has put in place additional harvest areas to meet with high demands, and they are now being used widely.

From High to Low

In Vermont in America, sugar maple harvest has witnessed a renaissance in the 21st century following decades of decline. The revival comes as many Americans are turning their backs on refined sugars for natural products such as maple syrup, agaves and honey. Production of maple is now one of Vermont’s pre-eminent industries. In 2018, the value of Vermont’s maple syrup production exceeded $54.3M. This accounted for 38% of the maple syrup produced nationwide.

Producers are doing what they can to avoid any shortages; such as collecting the sap later in the season and introducing technological advancements. These cut down on traditional collection using buckets and replace it with miles of vacuum pump-operated tubing.

As Keith Thompson of the Vermont Department of Forests, Parks and Recreation says: “It’s not just about keeping the individual trees healthy, it’s about keeping the entire forest healthy.”

The maple syrup industry is currently keeping abreast of the problem. It’s initiating solutions to combat the inevitable changes in climate. It urges other industries to follow suit in order for our favourite foods to remain available. At AC Services, we thoroughly commend that approach.

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Published Date: 15th October 2019
Category: Blog, Catering Business, Food Sourcing, News
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08 
Oct

Restaurant Show Report 2019

Restaurant Show logo

The Restaurant Show; where else can you find hundreds of suppliers all in one place and at the same time, enjoy two other exhibitions?

The Restaurant Show at Olympia in London last week featured the Bar & Pub Show and Catering Equipment Expo. They have become the ultimate destination for the hospitality industry with regard to innovations, services and suppliers.

This year brought together some of the industry’s biggest names to address the most significant issues around culinary trends, technology and employee engagement.

Gamification in Restaurants

There were plenty of sessions to engage visitors with some key current trends revealed and investigated at the Restaurant Show. This included gamification. The ‘True Players’ session revealed how Starbucks and itsu, inspire and engage staff through gamification and analytics to promote customer experience, staff retention and sales.

Another session focused on the influence of Generation Z and Millennials who currently represent a significant part of the workforce. An expert panel discussed thinking differently about culture in the workplace. It showcased approaches from sports and psychotherapy that can help create a hard-working and trustworthy workforce. Technological advances also featured heavily at the show. There were sessions on how to harness the power of voice technology for frictionless service amongst others.

Alongside the many culinary demonstrations were examples of innovations, including JenPak Ltd’s new eco-friendly range of crockery which is made from recycled sugarcane, or Bagasse. FSG Tableware Ltd exhibited its reusable to go cups made from coffee waste.

On the cuisine front, Biff’s showcased its indulgent plant-based burgers and ‘wingz’, and its signature and innovative crispy fried jackfruit. In addition, Elisa-Foodexhibited its 100% whole wheat, spelt, quinoa gluten-free, organic and vegan pizza bases and pizzas.

Sustainability is always at the core of the Restaurant Show. Once again, the organisers partnered with FareShare, the UK’s largest food redistribution charity. At the end of the show, FareShare conducted a surplus food collection service for all exhibitors. This prevented unnecessary food and drink going to waste, giving all suppliers the chance to donate their excess products to feed people in need.

Catering Equipment Expo and Bar & Pub Show

CEE featured expert advice on tabletop, back-of-house and heavy equipment as well as technical demonstrations and cost-saving seminars from leading experts and exclusive product launches from leading brands.

The Bar & Pub Show, now in its third year was extremely well attended with a focus on the evolution, diversification and adaption to changing consumer behaviour. There was a programme of live events at Bar & Pub Hub. Exhibitors ranged from the UK mainland’s most northern distillery Dunnet’s Bay to the bottle glass to sand crusher. The latter claims to solve a bar’s recycling storage needs.

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Published Date: 8th October 2019
Category: Blog, Catering Business, Events, News
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