Category Archives: News

14 
Jan

Top Tips for Catering Businesses in 2020

Top tips for catering

This year has started somewhat explosively, with concerns about the environment, bush fires, international political escalations and the future of certain members of the monarchy in jeopardy. But people still have to eat. So putting the news aside, it’s time to consider the next twelve months for catering businesses. Here are our top tips for catering businesses for 2020.

Firstly, there are no guarantees about the impact of Brexit. The best route to take is the one that is already benefiting your business directly. Top of the list is the maintenance of your appliances. Put in place a maintenance programme for your ovens. This will ensure that whatever disasters or decisions may befall us over the next twelve months; a substandard, under-performing oven won’t be one of them.

It’s All About the Planning

Secondly, plan for regular and irregular annual events. There are always catering opportunities linked to traditional dates, such as Valentine’s Day, Mother’s Day, Christmas, food festivals and so on. Take a look at our sporting calendar for additional opportunities in 2020. It’s an Olympic year as well as Euro 2020 for football fans and the start of the new cricket Hundred game. So if you are catering for sports fans, take advantage or provide an alternative for non-sports fans.

Staff training is essential. Don’t stint on training because if something goes wrong, the consequences can be catastrophic. Make sure that your staff are fully familiar with all relevant health and safety requirements and appliance operation, and make this an ongoing exercise. There is a plethora of H&S legislation and come Brexit, there is bound to be more. Educate your staff so that in your absence, your business will still thrive.

Goal Setting

Set goals in terms of time management and profit and loss, and make them realistic. There is nothing more demoralising than not reaching your target within the time frame allotted but be reasonable on yourself. We have endured a turbulent and uncertain few years politically, and it’s not over yet. Continue working to the highest standard professionally and don’t cut corners.

Invest in catastrophe training. As we have seen from the traumatic scenes in Australia, sometimes we are at the mercy of unforeseen and unpredictable forces. These may be natural or man-made but either way, they can cause the loss of business. Be prepared. If you are a mobile catering company, plan for both rain and shine at events. If you live in flood-prone areas, check weather predictions and plan for the safe removal or protection of appliances and staff.

Trend-Spotting

The last of our top tips for catering businesses and perhaps most importantly, keep an eye on current trends. We have seen a momentous rise in vegan and vegetarian demands for restaurants and fast food outlets in the past few years. With culinary trends changing constantly, there is always an opportunity for savvy operators to gain a foothold in a new market.

Don’t be afraid to be bold and always check out the news on AC Services Southern’s blog and like our Facebook page.

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Published Date: 14th January 2020
Category: Blog, Catering Business, News, Ovens
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13 
Jan

Welcome to AC Services 2020 Calendar

AC Services 2020 calendar

2020 has arrived and with it comes the promise of a huge year of sport as can be seen in AC Services 2020 calendar for catering businesses.

The Olympic and Paralympic Games take place in Tokyo.

Football fans are eagerly awaiting the start of Euro 2020.

And with two Twenty20 World Cups, cricket fans also have the inaugural season of the new The Hundred competition to look forward to.

January

  • 3-12, Tennis, ATP Cup, Australia
  • 12-19, Snooker, the Masters, Alexandra Palace, London
  • 20 Jan-2 Feb, Tennis – Australian Open, Melbourne
  • 25, Chinese New Year

February

  • 1, Rugby union – Men’s Six Nations:
  • 1, Cricket – Australia v England women’s T20, Canberra
  • 2, Rugby union – Women’s Six Nations
  • 7, Cricket – India v England women’s T20, Melbourne
  • 9, Cricket – Australia v England Women’s T20, Melbourne
  • 12-16, Cricket – South Africa v England T20, East London
  • 21-8 March, Cricket – Women’s T20 World Cup, Australia
  • 22, Boxing – Deontay Wilder v Tyson Fury heavyweight world title
  • 25, Pancake Day

March

  • 1, Football – Carabao Cup final, Wembley
  • 10-13, Horse racing – Cheltenham Festival
  • 13-15, Athletics – World Indoor, Nanjing, China
  • 22, Mothers’ Day

April

  • 2-5, Women’s golf major – ANA Inspiration, Mission Hills
  • 4, Horse racing – Grand National, Aintree
  • 9-12, Golf – Masters, Augusta National
  • 12, Easter Sunday
  • 14-19, Swimming – British Championships, London
  • 16-19, Gymnastics – British Championships, Liverpool
  • 18-4 May, Snooker – World Championship, Sheffield
  • 26, Athletics London Marathon

May

  • 8, May Day and VE Day Bank Holiday
  • 9, Football – FA Women’s Cup final, Wembley
  • 14-17, Golf – US PGA Championship, San Francisco
  • 22, Rugby union – European Challenge Cup final, Stade de Marseille
  • 23, Football – FA Cup final, Wembley
  • 23, Rugby union – European Champions Cup final, Stade de Marseille
  • 24-7 June, Tennis – French Open Roland Garros, Paris
  • 27, Football – Europa League final, Gdansk
  • 28, Cricket – first round of T20 Blast group matches
  • 30, Football – Champions League final, Istanbul

June

  • 4-7, Women’s golf major – US Women’s Open, Houston, Texas
  • 6, Horse racing – The Derby, Epsom
  • 12-12 July, Football – Euro 2020 various venues, Final at Wembley
  • 16-20, Horse racing, Royal Ascot
  • 18-21, Golf – US Open, New York
  • 20, Rugby union – Premiership final, Twickenham
  • 20, 21, Longest day then Fathers Day
  • 25-28, Women’s golf major – PGA Championship, Pennsylvania
  • 29-12 July, Tennis Wimbledon

July

  • 4-5, Athletics – Anniversary Games, London Stadium
  • 16-19, Golf – The Open, Royal St George’s
  • 17-15 August, Cricket – The Hundred
  • 18, Rugby league – Challenge Cup final, Wembley
  • 24-9 August, Olympic Games, Tokyo

August

  • 14, Cricket – The Hundred women’s final, Hove
  • 15, Cricket – The Hundred men’s final, Lord’s
  • 20-23, Golf – Women’s British Open, Royal Troon
  • 25-6 September, Paralympic Games, Tokyo
  • 31-13 September, Tennis – US Open, New York
  • 31, August Bank Holiday

September

  • 5, Cricket – T20 Blast Finals Day, Edgbaston
  • 6-13, Cycling – Tour of Britain
  • 10-13, Golf – PGA Championship, Wentworth
  • 19, Cricket – One-Day Cup final, Trent Bridge
  • 25-27, Golf – Ryder Cup, Whistling Straits, Kohler, Wisconsin

October

  • 10, Rugby league – Super League Final, Old Trafford
  • 18 Oct-15 November, Cricket – Men’s Twenty20 World Cup, Australia

November

  • 2-8, Tennis WTA Finals, Shenzhen, China
  • 7, Rugby Union – Autumn internationals, England v New Zealand
  • 8-15, Tennis – ATP Finals, London
  • 15, Cricket – Men’s Twenty20 World Cup final, Melbourne
  • 23-29, Tennis – Davis Cup finals , Madrid
  • 24 Nov-6 December, Snooker – UK Championship, York Barbican

December

  • TBC, Darts – PDC World Championship, Alexander Palace, London
  • 26, Horse racing – King George VI Chase, Kempton

So a packed year of opportunities for events targeting those interested in sport and those trying to avoid it for catering businesses in AC Services 2020 calendar.

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Published Date: 13th January 2020
Category: Blog, Catering Business, News
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13 
Jan

BBC Good Food Show Winter 2019

BBC Good Food Show Winter 2019

The Birmingham NEC played host to the latest BBC Good Food Show Winter from 28 November to 1 December 2019. Hugely popular and one of the most attended shows at the venue, the show was a triumph for exhibitors and visitors.

As usual, the Good Food Show presented a huge range of activities, from the Big Kitchen and Festive Kitchen to the BBC Good Food Stage and BBC Good Food Workshop. Visitors enjoyed the Travelsphere presents: A Taste of Italy & Croatia; CAMRA’s Great British Beer Experience and La Cuisine de Maille Tasting Theatre. While the new QVC Kitchen, featured host Katy Pullinger demonstrating top tips and hacks for mastering Christmas Day lunch. Real inspiration for perfecting the ultimate seasonal desserts and party food.

Food demonstrations from the country’s favourite chefs took place every day. These featured Rosie Birkett, Tom Kerridge, Rick Stein, Michel Roux Jr, Nadiya Hussain, the Hairy Bikers, Ainsley Harriot and Mary Berry.

Innovations

There were many innovative products showcased at the show, with Symphonia Gin making a big noise. Scientist Dr Ulrich Dyer distils his award winning gin in his County Tyrone distillery. The winner of the Irish Gin of the Year 2019 title, Symphonia No 1 Dry Gin was also awarded a silver medal in the prestigious International Wine and Spirits Competition awards and got two stars in the Great Taste Awards.

Staying with the Emerald Isle, Irish Black Butter has also received a number of awards and went down a treat at the Good Food Show. Irish Black Butter was thought up by Alastair Bell. He comes from Portrush and put together the innovative use of Armagh Bramley apples, cider, brandy and spices. Vegan and vegetarian friendly, the product is also free from dairy and wheat. The new Irish Black Butter Peanut Spread is a brand new product featuring peanuts.

Food Champions

The Pished Fish booze infused smoked salmon selection was chosen as one of the Food Champions at the show. Described as a “fillet of salmon that has been cured with high quality alcohol and botanicals and smoked in small batches over wood” the company offers the most diverse range of flavours. These range from Aquavit cured smoked Scottish salmon with beetroot, star anise and juniper berries to Augustus Gloop smoked salmon cured with blueberries and raspberry vodka. There is also one called the Designated Driver, with no booze, just cherry and juniper wood smoke

For those visitors who like their food spicy, Mr Vikki’s passion for Indian food and culture has over thirty products. While the company has won over 110 awards. From XXX Hot Chilli Jam to garlic pickle and Hell Hot Habanero and King Naga; Mr Vikkis also presents a Scotch Bonnet Fudge, not for the faint-hearted.

The BBC Good Food Show Winter yet again raised interesting ideas. It will return to the same venue in the summer.

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Published Date: 13th January 2020
Category: Blog, Food Sourcing, News
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13 
Jan

What’s Happening with UK Restaurant Chains

Restaurant Chain closure

Not so very long ago, the UK’s casual dining sector was booming. At one point, major chains were expanding at a rate of one new restaurant opening every single week in the UK. Popular high street food chains were winning awards for the quality of their food. Restaurants such as Zizzi, Jamie’s Italian, Pizza Express, Byron Burger, and Five Guys were springing up everywhere. They could be found on every high street in the country.

However, the trend turned sharply and unexpectedly. In late 2017, the UK witnessed a string of these casual dining chains beginning to struggle badly; with many top names, such as Jamie Oliver with his 25 restaurants entering full-blown administration. The number of restaurants falling into insolvency in the year ending June 2019 increased by 25% to 1,412. This is the highest number of insolvencies since at least 2014. Numerous factors have been blamed for the decline, with many chains experiencing accumulative issues which have left them in a financial mess.

Great Expectations

When the trend for restaurant chain expansion was at its strongest, private equity companies were eager to invest. Billions of pounds were spent after 2013 on turning small chains into fixtures on every UK high street; with renowned restaurants vying for business in very concentrated spaces.

Now these investors want a return on their investment that simply is not available. This is due to heightened business rates (which have risen above inflation for four years), increased energy/labour costs and imported foodstuff costs. If we take into consideration the average wage of the majority of the UK’s working population; more and more of us have had to scale back on luxury spending.

Furthermore, quality has become a big issue and with many chains offering an unchanged menu from five years ago. People are beginning to realise that there are cheaper, fresher alternatives than the mass-produced pizza or burger. More vegan and vegetarian options have admittedly been introduced on menus but not much else has altered.

Biting Back

Meanwhile, over the last five years, new cuisines have become popular in the group restaurant scene. The Caribbean cuisine chain Turtle Bay now has 40+ restaurants in the UK, and shows a 143.8% five-year growth. Within the last 12 months, Indian group restaurants saw an 8.9% increase, bringing the total to 159.

Effectively, the current and alarming rate of restaurant closures shows that the eyes of these casual dining chains were literally bigger than their bellies. There were simply far too many to begin with. But although the UK chain restaurant industry may be in decline now; the right measures to reduce costs and a renewed focus on quality could yet revive these franchises. Diversity is key for the restaurant chains to bite back and entice customers to a better experience all round. There needs to be more diversification in the choice of menu and in the value of the meal as perceived by the customer.

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Published Date: 13th January 2020
Category: Blog, Catering Business, News
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26 
Nov

Last Service Call for Christmas

Black Friday kickoff for Christmas countdown for Rational oven servicing

In the good old days, we used to all be aware of the number of shopping days till Christmas. But now every day is a shopping day. On-line and in the real world, we’re able to get most things within 24 hours of ordering them. Increasingly we have become reliant upon that.

Problems arise when that last-minute expectation cannot be met for perfectly valid reasons. Like a finite number of service engineers and everyone suddenly needing their expertise. This is the problem we face every year at AC Services Southern; when catering businesses suddenly realise in December they need their Rational oven servicing before peak Christmas use.

Black Friday Reminder

Black Friday sales seem to be launched earlier each year. One UK retailer started theirs in October this year! Black Friday is the Friday after Thanksgiving, which is the last Thursday in November. Thanksgiving is the big American turkey dinner with all the trimmings followed by pumpkin pie for the whole family; while Black Friday signifies the start of the countdown to Christmas not the biggest sales.

Indeed it’s called Black Friday from all the heavy and disruptive vehicle and pedestrian traffic. This caused gridlock on the streets of Philadelphia, as the whole family went shopping on their free day. It sounds a bit like a cross between a Boxing Day walk and the start of New Year sales!

For AC Services, it’s almost become a tradition that on the Tuesday nearest Thanksgiving, we blog our gentle reminder to Rational oven users in South West England and South Wales. This is to not delay and book your pre-Christmas Rational service today on 01454 322 222.

This way both of us can tick your equipment off our to do list early and concentrate on the real Christmas dramas later in December. We can guarantee that up until Christmas Eve, our engineers will be working flat out to cope with the inevitable panicked last-minute rush of breakdowns and servicing!

Buy On-line

Now is also a good time to check that you have all the cleaning products you need to ensure that your Rational ovens continue to function at their highest efficiency. Rational Self-Cooking-Centers have automatic cleaning programmes built into their software. When used with the right cleaning materials you get cosmetic and hygienic cleanliness.

Our on-line shop enables you to purchase these at whatever time of day you remember or have free in the forthcoming rush. But please be aware as these are delivered by delivery firms and they may be affected by their delays caused by volume of parcels and weather. Again earlier purchase enables greater peace of mind.

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Published Date: 26th November 2019
Category: Catering Business, Cleaning Products, News, Ovens, Rational, Self Cooking Centre, Service plan
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19 
Nov

Are You Aware of ConnectedCooking

Rational's ConnectedCooking is the way forward for catering businesses

The world is becoming increasingly technology-enabled. Nowadays there seems to be an app or a Smart solution for almost everything. While some leave me wondering why there is a need, the same is not true of Rational Oven’s ConnectedCooking.

Since March 2017 Rational has been enabling its SelfCookingCenter® units with ConnectedCooking functionality and equipping them with Ethernet ports. More recently they’ve launched an app to create the world’s most state-of-the-art cloud-based networking solution for professional kitchens. It’s available on iTunes and Google Play Store . These advances bring real benefits to professional catering businesses.

Increasing Convenience

The app and the ports enable all your Rational SelfCookingCenter® or CombiMaster® Plus units to be connected to a single network completely automatically. As a manager you will always know what is going on in your kitchen through the dashboard. Even when you’re off-site and can make adjustments remotely through your own device in real time.

It also makes sharing your cooking programmes across all your units easier and quicker. This in turn removes time-consuming activities and ensures the consistency of food safety in your kitchen.

But ConnectedCooking is not just for larger kitchens. The secure remote access enables software updates to be installed, quickly like those on your laptop, so that your Rational is always running optimally. The app also makes it easier to access inspiration for new menus through new ideas from other foodservice professionals and Rational chefs.

Security of Food and Data

Food safety is a demanding challenge for modern kitchen operations. Ever-increasing government requirements and stringent hygiene standards require a great deal of administrative work. It’s also important to eliminate operator error as much as possible. ConnectedCooking automatically captures all the key HACCP information and displays it in a dashboard with the option to download and print.

The remote access can be authorised for your Service Partner, such as AC Services, as part of a service contract. This enables remote diagnostics for problems and can fix issues without the need for an engineer to visit. It also alerts AC Services that there might be an issue. As you would expect the system uses state-of-the-art encryption technology to keep all data secure and compliant with GDPR.

New Year Opportunity?

If your SelfCookingCenter® units were made after March 2017, you just need to connect them to your network by a LAN cable or wireless module and download the free app to get started by registering the units. If not then we would be delighted to come out in 2020 to retrofit them with the Ethernet interfaces.

Either way give the AC Services team a call on 01454 322 222 in January to discuss further ConnectedCooking functionality and how it benefits all sizes and types of kitchen. We can then make your maintenance issues even easier to solve, saving more time in 2020.

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Published Date: 19th November 2019
Category: Blog, News, Ovens, Rational, Self Cooking Centre
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12 
Nov

Rational Cleaning Routine

Ensuring service through Rational oven cleaning products

It might be mid-November but it’s getting perilously close to Xmas. Which means you should start making lists of everything you need to make the season progress as smoothly as possible.

If you are in charge of catering, then remember to add Rational cleaning products to the list. They may not be as glamorous as some of your requests to Santa, but they are an oft-overlooked necessity.

Rational Cleaning Products Save Time

Your Rational oven needs to be cleaned regularly in order to perform to its optimal capacity. And you need to ensure that the correct cleaning products are used.

At AC Services, we supply all the assistance you need to service and maintain your oven, from Rational Grill Cleaner, Rational Rinse Aid, Rational Oven Cleaning Tablets for the SCC (SelfCooking Center®) range and for those with Care Control, Rational Care Control Tablets and accessories.

If you have more than one oven, then you may need different cleaning product combinations. As a reminder, we supply:

  • Rational Oven Cleaner Tab (x100): highly concentrated tablets specially developed with a complex set of active ingredients designed to guarantee maximum cleaning power.
  • Rational Oven Care Tablets (x150) with special scale-dissolving ingredients contained to prevent limescale building up. These give reliability without a water softener and the need for separate time-consuming descaling.
  • Rational Rinse Tablets (x50) highly effective care products ensuring active protection.
  • The Rational Grill Cleaner (10 litres) for use with a hand spray gun.
  • Rational Rinse Aid (10 litres).
  • For water filtration, the products are either the Brita Purity 1200 Quell ST Filter Cartridge or the Brita Purity 600 Quell ST Filter Cartridge.

Be Prepared

You may think you have plenty of time but it never hurts to be prepared. And that means BOOKING A SERVICE now if you haven’t already to avoid the inevitable last-minute panic rush. We would be delighted to come out and check your oven over and pre-empt any problems that might arise.

Otherwise to order your Rational cleaning products, simply go to our on-line shop. Or call us on 01454 322222 for more advice of how to keep on top of your Rational oven cleaning.

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Published Date: 12th November 2019
Category: Blog, Cleaning Products, News, Ovens, Rational, Self Cooking Centre, Service plan
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05 
Nov

Don’t Delay Service Today

Don't delay service today

We were rather hoping to bring good news this week, if not about Brexit then about the Rugby World Cup. Instead, we have a runners-up medal and a delay. But fear not, we also have a pre-Christmas general election to look forward to.

And unless you have taken a break from reality this weekend, you will notice that the Christmas and New Year countdown is beginning in earnest.

It’s time to start planning and where better than the annual service for your Rational appliances.

Spiralling Costs

There are two issues for all catering businesses to remember:

  1. you want to keep your oven in pristine condition for maximum and reliable performance.
  2. you don’t want to spend any more money over the festive period than you have already budgeted for.

The cost element can be far-reaching. It’s not just the expense in downtime if you have an oven failure, but also the cost of calling out an engineer if you don’t have a contract in place. Emergency call outs for one of AC Services’ engineers can be 1.5 times or double the normal rate if it has to be the weekend.

Not having a service contract is not cost efficient. Servicing is the key to optimum performance. Here at AC Services, we constantly reiterate this point. Simply put, don’t delay service today!

As an example, we had a customer last Friday with a problem. Unfortunately, the oven had not been serviced for a few years and as we couldn’t get to them on Friday, we dispatched an engineer on Saturday. The bill for an out-of-hours call out an unwelcome £500. A problem with the steam hose and subsequently the drain hose affected the cleanjet pump. This expensive crisis could have easily been averted with a service, which would have pinpointed any problem with the steam hose.

Don’t Delay Service Today

Helen Hagger, MD of ACS offers some friendly advice. “Even though some ovens may still be in warranty, you should still organise a twice-yearly service because we know from experience that a lot can go wrong in six months,” she explains. “We often see where one small thing goes wrong, if it is not put right, it has a knock-on effect. Don’t forget that our engineers have immediate access to the majority of parts which minimises any delay. It’s all about peace of mind and pre-empting potential problems.

For further details and a no obligation quote for your Rational oven maintenance contract telephone 01454 322222 or email us today on service@acservicessouthern.co.uk.

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Published Date: 5th November 2019
Category: Blog, News, Ovens, Rational, Service plan
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29 
Oct

T’is the Season…

Pumpkins, sweet potatoes and brassicas

There is a school of thought that advocates eating seasonal produce , this is an interesting dietary and ecological idea. As it reconnects us with food and the land and alerts us to the reality that different crops such as pumpkins, are produced at different times of the year.

It also cuts down on the carbon footprint of importing and transportation. So for us in the UK, this represents a viable option.

We live in a temperate climate but with the assistance of technology; we can grow many exotic crops in the UK which would otherwise perish in the climate.

It’s easy to follow this in summer as we can feast on a wide range of fruits and vegetables. We can literally eat the rainbow with a broad spectrum of colourful fruit and vegetables as possible. Think strawberries, tomatoes, radishes, blueberries, summer leafy salads; but as we enter autumn, much of the more delicate foodstuffs start to disappear. This is when the roots come into their own, with carrots, beetroot, potatoes, swede and parsnips; as well as the leafy brassicas such as Brussels sprouts, cabbage, cauliflower and kale.

Going Back to Our Roots

And that brings us to pumpkins! It’s very nearly pumpkin time and luckily for those planning to spend hours of frustration carving a hideous and unrecognisable face out of a solid block of fruit for Halloween, the fruit is now well and truly in season!

Although the UK doesn’t have as much history with pumpkins as in the Americas, where pumpkins actually originated over 9,000 years ago, there is no doubt about the value of the fruit. In fact, worldwide, the production of pumpkins exceeds 27 million tonnes, with China and India the main producers.

Pumpkins are part of the squash family. When cooked, the whole pumpkin is edible from the skin to the pulp and seeds. The nutritional value is undisputed; a great source of potassium and beta-carotene, and containing minerals including calcium and magnesium, as well as vitamins E, C and some B vitamins.

Another root vegetable that has accelerated in UK popularity in recent years is the sweet potato. This is also about to come into season. With a creamy texture and sweet-spicy flavour, this food has become the norm on menus to replace the humble chip. And its nutritional value is also high, as it is rich in fibre, vitamins A, C and B6, and an excellent source of carbohydrates. There are two varieties and the orange-fleshed one is also rich in beta-carotene.

Other fruits and vegetables reaching their peak in autumn include apples, aubergines, broccoli, Brussels sprouts, cranberries, dates, figs, turnips and marrow.

Pronounce It Keen-wah

October is harvest time for quinoa! Quinoa is fast becoming a staple food among vegans and vegetarians for its incredible health benefits. This is a bead-shaped grain with a slightly bitter flavour and firm texture, and unlike wheat or rice, quinoa is a complete protein.

It contains all nine of the essential amino acids and has been recognised by the United Nations as a supercrop for its health benefits from dietary fibre, phosphorus, magnesium and iron. It is also gluten-free. Initially grown in the Andes in South America, it was known for thousands of years as the ‘mother grain’. High in anti-inflammatory phytonutrients, it is potentially beneficial for human health in the prevention and treatment of disease.

All of the above-mentioned foods are now grown successfully in the UK. Once considered exotic and relatively rare, they are now acceptable commonplace foods. At the risk of mentioning the B word, who knows how self sufficient we will need to be in future? The rewards of a seasonal food supply are exciting, especially with the contemporary emphasis on health and environmental benefits. After all, variety is the spice of life!

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Published Date: 29th October 2019
Category: Blog, Food Sourcing, Local food, News
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22 
Oct

Bowood Hotel, Spa and Golf Resort

Bowood Hotel, Spa and Golf Resort

Bowood Hotel, Spa and Golf Resort is located in the heart of Wiltshire nestled within the Bowood Estate. The luxurious hotel is surrounded by parkland landscaped by the famous Capability Brown.

It provides an idyllic retreat, whether for weekend breaks, golfing escapes, spa pampering, weddings or simply to savour the first-class cuisine. The Estate also contains Bowood House & Gardens, home of the Marquis and Marchioness of Lansdowne.

The hotel, itself, contains 43 beautifully furnished contemporary bedrooms and suites. Guests can enjoy the luxury spa with its infinity swimming pool, gym and pampering spa treatments. The golf course is particularly popular, with a full championship PGA 18-hole golf course.

Weddings, celebrations and conferences are fully catered for, with the backdrop of the surroundings adding to the ambience.

Dining Experience

The hotel is open all day for breakfast, brunch, lunch, dinner and afternoon tea. It also caters for corporate events which means that the kitchens are always busy.

Replacing the old ovens over four years ago, Rational supplied two 201E SCC WE units for the main banqueting and conference kitchen, and a 101E SCC WE model for the brasserie. After the initial two-year warranty scheme, the hotel chose a maintenance contract package from AC Services (Southern) which, according to Steve Foster, Maintenance Manager at the hotel, is working perfectly.

The Rational ovens serve their purpose perfectly,” he comments. “They are not only reliable but robust and we have them serviced twice a year, once before the seasonal rush at Christmas.

Because we invested heavily in the ovens, we are determined to keep them maintained and extract the maximum amount of performance so apart from ensuring they are regularly and properly cleaned on our part, we can rely on AC Services to provide back-up at all times, not only with regular servicing but in case there are any problems. An engineer is sent out within 24-48 hours and the issue is always resolved with no disruption to our daily operation.”

This is vital to the chefs at the Bowood Hotel who provide the very best in cuisine using where possible, local suppliers. The hotel is dedicated to understanding and appreciating the importance of provenance, believing that the secret to crafting seasonally exceptional cuisine begins with the careful selection of only the freshest, sustainably reared meat, fish and fruit and vegetables.

Oven Ready

According to Steve, “the catering team is always striving to create both dynamic and contemporary menus for our guests to relish and savour during their stay no matter what the occasion might be.

This requires a reliable and capable oven, and the Rational ovens, supported by the maintenance package from AC Services, provide exactly what is required.

The Shelburne Restaurant serves daily delicious food from seasonal menus every day “prepared with passion and served with flair”. The Clubhouse Brasserie offers a menu ranging from traditional fish and chips to a Club sandwich. Weddings and conferences give the kitchen staff the creativity to provide the best cuisine possible, with the Rational ovens helping with this aim.

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Published Date: 22nd October 2019
Category: Blog, Case Study, News, Rational, Service plan
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