Tag Archives: Online Sales
One of the most important aspects for any company is offering customers what they need and what they want. At AC Services (Southern) we pride ourselves on our service and our commitment to our clients in pre-empting problems through our service packages. However, there is also the issue of consumable sales. Again, we are proud of the accessibility of our online presence in offering accessories and cleaning products. Much as we enjoy hitting the road to visit our customers, having an online shop is essential.
Customer SatisfactionOur aim, as always is to maintain the highest levels of customer service. Customer service is usually defined as the act of ensuring customer satisfaction through product and/or services and we strongly believe in the old adage, ‘people buy people’. We are renowned not only for our efficiency, but also for our attitude. Although online sales may appear simply impersonal transactions, we still want to maintain the personal touch. This is why we promote as many deals as possible. For instance, you can take advantage of our flat shipping rate with a £12.50 discount when used in conjunction with the code freeship. NB other charges may apply for bulk or non-mainland UK shipping . We have introduced this deal because we are aware that we may not appear the cheapest for the Rational cleaning product you need when it comes to shipping products that fall into the hazardous goods shipment bracket. This is wholly because we use a flat rate cost contribution to shipping rather than reduce the headline cost of the product and ramp up the delivery cost. Besides, an online sales presence is often time-saving not just for the customer but also for us. It takes no time at all to enter an order and wait for the despatch of the goods. For us, a last-minute Friday morning order for stock from a customer who hasn’t realised the extent to which stocks have dwindled could save us an emergency dash up the M5 (in rush hour, on a Friday, on the day the school holidays begin).
The On-line Rational RangeAC Services provides a full range of Rational cleaning products targeted at ensuring long-term care as a key to lifetime performance of your oven. Remember, if you have more than one Rational oven, then you may need different cleaning product combinations.
- Rational Oven Cleaner Tab (x100): highly concentrated tablets specially developed. A new complex set of active ingredients designed to guarantee maximum cleaning power.
- Rational Oven Care Tablets (x150) with special scale-dissolving ingredients contained to prevent limescale building up. They give reliability without a water softener and the need for time-consuming descaling.
- Rational Rinse Tablets (x50) highly effective care products ensuring active protection.
- Rational Grill Cleaner (10 litres) for use with a hand spray gun.
- Rational Rinse Aid (10 litres).
It’s time to talk about oven cleaning products. In particular, chemical cleaners for Rational ovens. Here at AC Services Southern, we supply a range of cleaning solutions for Rational ovens from Detergent and Cleaning tablets to Care and Rinse tablets, Grill Cleaner liquid and Rinse Aid liquid. Rational Ovens are consistently and constantly upgrading its products and the newer CombiMaster® Plus units are no exception. The CombiMaster® Plus is a tailor-made solution for anyone who is looking for a classic combi-steamer and wishes to operate it manually, delivering exceptional food quality, helping to optimise raw materials usage and lowering resource consumption.
Automatic CleaningThe company has now incorporated an automatic cleaning facility into this model, which allows it to make itself hygienically clean, even overnight if required. It also now uses rinse tabs. It couldn’t be simpler: choose the necessary cleaning stage and insert the tabs displayed. These newly integrated features make it more important than ever to ensure that Rational oven owners get the right cleaning products to maximise the performance of their appliances. We are unashamed when we urge our customers to buy the correct product as we know that only with long term care will your oven provide lifetime performance. That care includes using genuine Rational cleaning products at all times. Every cleaning process cares and retains the value of your oven when you use the correct product. Depending on your oven type you will need different cleaning products. Remember that you may have several types of ovens in your kitchen, each needing its own cleaning product combination.
Free CarriageAND there’s an added bonus this month. Because we’re offering FREE carriage for cleaning products from now until the end of May. This time of year is notoriously quiet. While there are no big seasonal events, no big tournaments until the summer and with the weather not exactly being conducive to days out, many establishments are seeing a lull in activity. Take the opportunity to restock your cleaning requirements and take advantage of the free carriage by using the coupon code ‘ free ‘. We supply Rational oven cleaning products which are specially formulated for maximum cleaning power and optimum care and suitable for all Selfcooking Center® units (SCC) and the CombiMaster Plus®:
- Rational Oven Cleaner Tabs. These are highly concentrated tablets specially developed. They have a new complex set of active ingredients designed to guarantee maximum cleaning power.
- The Rational Oven Care Tabs. These have special scale-dissolving ingredients to prevent limescale building up. This gives reliability without a water softener and the need for time-consuming descaling.
- Rational Rinse Tablets provide highly effective care with active protection.
- The Rational Grill Cleaner is for use with a hand-held spray gun.
- Rational Rinse Aid is also specifically designed
We are now into December and coming to the end of an astonishing year in history. Changes are afoot which will affect us all but before anything is finalised, we have Christmas to look forward to. Hopefully, you will have ordered the necessary cleaning accessories and have had your oven checked over before the holidays begin. But rest assured that although we are closed on the key dates, we will have engineers on call on the days in between. There are a few simple tips to help you look after your oven and ensure that it is running to its maximum capacity. Have a look here for a list of useful tips for cleaning and maintenance.
AC Services Christmas 2017 Opening TimesHere are AC Services Christmas 2017 opening times:
- Thursday 21st December – normal opening hours – 8.30 a.m. to 5.15 p.m.
- Friday 22nd December – 8.30 a.m. – 4.30 p.m.
- Saturday 23rd December – office closed – Engineer on call for emergencies
- Sunday 24th December – office closed – Engineer on call for emergencies
- Monday 25th December – office closed
- Tuesday 26th December – office closed (can’t face any more turkey)
- Wednesday 27th December – office open 8.30 a.m. – 5 p.m. (engineers available)
- Thursday 28th December – office open 8.30 a.m. – 5 p.m. (engineers available)
- Friday 29th December – office open 8.30 a.m. – 5 p.m. (engineers available)
- Saturday 30th December – office closed – Engineer on call for emergencies
- Sunday 31st December – office closed – Engineer on call for emergencies
- Monday 1st January – office closed.
REMEMBERLeave nothing to chance. We understand that you will have a lot to remember for the festive season but don’t forget to order stock parts and cleaning products. The last date for guaranteed Christmas delivery for an order to be placed is Wednesday 20th December at 5 p.m. We recommend that you CHECK your stock now, to make sure that you have everything you need.
We at AC Services (Southern) are issuing a stern warning to everyone of our customers: don’t leave it to the last moment to order your oven cleaning products or to book a service! At this time of year, even though we are fully aware that Christmas Day is always 25 December, it always seems to explode rather than creep up on us. Trust a company that has over 20 years experience of festive seasons, there is always something that you might have forgotten. And from our experience, it’s often ordering oven cleaning products. Look at it this way: the difference between receiving your Rational cleaning products before Christmas or waiting until afterwards, is an awful lot of time-consuming and tedious manual cleaning and worst case scenario, appliance failure when you need it most. The most important piece of equipment in your kitchen over the Christmas period is your Rational oven. Its performance is critical to your reputation and your baseline profits. It really doesn’t matter whether you have the top chef in the country, without his basic weapon he is as useful as a chocolate teapot.
Plan AheadFor commercial caterers, Christmas is all about planning. You have ingredients to buy, turkeys to source, extra staff to employ, menus to design…the list is seemingly endless. It’s a rare breed of manager who plans everything to perfection months ahead. And we know that the oven is probably the last thing on your mind, especially as Rational ovens are so thoroughly reliable. Rational ovens are one of the best professional kitchen cooking appliances on the market today. They can be pre-programmed to perform almost any combination of cooking methods, including roasting, grilling, frying and broiling. But work on the scenario that it’s better to be safe than sorry. The best way to prepare your oven for the extra strain it’s going to be under during the coming weeks is to ensure it is fully serviced in advance. There’s really only one bullet point to tick off:
- Make sure that you have plenty of oven cleaning products in stock. Most professional ovens, (and Rational Self-Cooking-Centres in particular), have automatic cleaning programs built into their software. When used with the right Rational cleaning products (which ACS Southern always hold in stock), you get cosmetic and hygienic cleanliness.
Act NowSo, while you’re planning for Christmas, make sure you schedule some time for Rational oven cleaning and order your approved cleaning products now. As a reminder, we supply all the assistance you need to service and maintain your oven, from Rational Grill Cleaner, Rational Rinse Aid, Rational Oven Cleaning Tablets for the SCC (SelfCooking Center®) range and for those with Care Control, Rational Care Control Tablets and accessories. Finally, there is still time to book a service. We will be working up to the Christmas break and are more than happy to come along and check your appliance. We won’t be able to do it on Christmas morning as we are closed Christmas Day, Boxing Day and again on New Year’s Day. So enjoy the countdown to the big day and make sure your oven is in working order. Call us now and we can talk you through the options available on 01454 322 222 to make sure the Christmas season goes ahead without too much drama.
There have been a few changes in the world in the past few weeks, some good, some worrying, some downright outrageous. Toblerone restyled falls into the latter category. Pre-Christmas sales are firmly in the good category, we all love a sale and particularly just before the festive season hits with full force. AC Services (Southern) is entering into the spirit as it does every year and is repeating last year’s ONE WEEK ONLY sale on its cleaning products for the Rational oven range. It’s a simple concept: order any cleaning product (excluding water filters) and get 10% off at the checkout using the voucher code clean16. Last year, the offer was warmly and eagerly received by customers. It was a timely and cost-effective reminder for caterers and kitchen owners to stock up on products before the seasonal rush. As Helen Hagger, MD of AC Services explains, customers often don’t realise that they are running low or forget to order in time. “We want to encourage people to be organised and stocked up with their cleaning requirements in advance,” she says. “Paying by debit card on the website using the voucher code takes just minutes! We intend this to become an annual pre-Christmas event where our customers can also book a service if they need it.”
Rational Cleaning ProductsAC Services provides a full range of Rational oven cleaning products targeted at ensuring long-term care as a key to lifetime performance. Remember, if you have more than one oven, then you may need different cleaning product combinations. The range includes:
- Rational Oven Cleaner Tab (x100): highly concentrated tablets specially developed with a new complex set of active ingredients designed to guarantee maximum cleaning power.
- Rational Oven Care Tablets (x150) with special scale-dissolving ingredients contained to prevent limescale building up, giving reliability without a water softener and the need for time-consuming descaling.
- Rational Rinse Tablets (x50) highly effective care products ensuring active protection.
- Rational Grill Cleaner (10 litres) for use with a hand spray gun.
- Rational Rinse Aid (10 litres).
Daily TasksThere are some simple tasks that can be carried out on a daily basis to ensure optimum performance of Rational ovens. We urge customers to introduce them into their daily routine.
- Avoid downtime by cleaning your appliance every day with the relevant Rational Oven Cleaning Products so that the high quality of stainless steel is maintained for hygiene reasons.
- Wipe down the door gasket at least daily with non-abrasive cleaning agents.
- Clean the drip tray collector.
- Check the air filter regularly: your appliance will let you know when the air filter needs cleaning. On table top units the customer can clean this themselves in the dishwasher; on floor units, AC Services will need to replace it.
- Apply vegetable oil or grease to the inside of the cooking cabinet at regular intervals (every two weeks or so) to prevent corrosion.
February is now upon us and here at AC Services, we appreciate the benefits of value for money. So this month, we are holding a couple of sales. Times are always tight, but if you are a Rational oven owner, you know that cutting corners for financial reasons is a recipe for disaster and AC Services are here to help.
Online SalesThe first offer is online purchases where using the voucher code rationalonline will get you £10 plus VAT off your purchases. Bear in mind that there are a number of events coming up in the following weeks, including Valentine’s Day and the start of the Six Nations rugby, so take full advantage of this offer until the end of February 2016 and stock up with essential supplies. We can supply items throughout the UK, but this offer is limited only to online sales. AC Services (Southern) provides a full range of Rational cleaning products. It depends on the type of your Rational oven to determine the correct Rational cleaning products to use. Remember, if you have more than one oven, then you may need different cleaning product combinations. The online sales offer applies to the following Rational cleaning tabs, rinse tabs, liquid cleaner and spray guns:
- Cleaner Tabs: highly concentrated tablets specially developed with a new complex set of active ingredients designed to guarantee maximum cleaning power.
- Care Tabs: with special scale-dissolving ingredients contained to prevent limescale building up, giving reliability without a water softener and the need for time-consuming descaling.
- Rinse Aid Tabs: (SE Models) highly effective care products ensuring active protection.
- We also provide liquid Grill Cleaner and liquid Rinse Aid (for CPC units) as well as other items such as a hand spray gun for manual cleaning of CM units.
Sale on ServicingThe second fabulous offer is £20 plus VAT off the normal service price. With a normal service starting at £195 plus VAT, this deal is not to be disregarded. It is valid for all Rational oven service calls completed by 31st March as long as the Rational oven is within the counties and postcodes covered by ACS. These are Avon, Berkshire, Bristol, Devon, Dorset, Gloucestershire, Gwent, Herefordshire, Oxfordshire, Somerset, Wiltshire and Worcestershire. All you have to do is phone the office on 01454 322 222 to confirm costs and times and quote ‘Ready for Spring‘.
Your Sale ChoiceSince we introduced the online sales section to our website, the response has been fantastic, with the online store providing ease and simplicity for the ordering process. You can also find hints and tips to keep your Rational oven in perfect condition, but should you have any worries, simply take advantage of the £20 discount on servicing and gear up for the rest of this quarter with the knowledge that your oven at least won’t let you down! If you’re in any doubt please telephone us now on 01454 322222.
Who likes a sale? There are five weeks to Christmas, less when you read this, and seasonal shopping on the high street and online has begun in earnest. So we at AC Services (Southern) have decided to hold a Rational cleaning products winter sale from our on-line shop. We can’t promise you a reduction on the latest computer game or gadget, but you can take advantage of our seasonal goodwill and stock up on cleaning essentials for your Rational oven. Admit it, you’re excited. This is a ONE week sale ONLY. We are holding the sale to encourage people to stock up before the festive season, because from past experience, this is the time when you suddenly realise that you are without cleaning liquid or tablets. And tomorrow, you are catering for a roomful of people all expecting their turkey roasted, their roasties crisp and their pudding hot. Too late for hindsight!
Rational Cleaning Products on OfferAC Services (Southern) provides a full range of Rational cleaning products to clients in order to protect their investment, ie, their Rational ovens. As with all things we hold dear, a Rational cooker is a lifetime commitment and long-term care can and does prolong its efficiency. You will need different Rational cleaning products depending on your oven type and if you have more than one oven, then you need different cleaning product combinations. From cleaning tabs to rinse tabs, liquid cleaner to spray gun, we provide all products to make sure that your appliance is perfect. We do not provide the cleaning staff however, that’s your job but with a good and rigid maintenance regime, it makes life a lot easier!
Rational Oven Cleaning ProductsRational Selfcooking Center Units (SCC) can use the following products to help keep the oven clean due to their specific formulation for optimum effectiveness.
- • Cleaner Tabs: highly concentrated tablets specially developed with a new complex set of active ingredients designed to guarantee maximum cleaning power.
- • Care Tabs: (SG and SH Models) with special scale-dissolving ingredients contained to prevent limescale building up, giving reliability without a water softener and the need for time-consuming descaling.
- • Rinse Aid Tabs: (SE Models) highly effective care products ensuring active protection.
- • We also provide liquid Grill Cleaner and liquid Rinse Aid (for CPC units) as well as other items such as a hand spray gun for manual cleaning of CM units.
Cleaning any oven is hard work. Whatever your best intentions, and depending on how often you actually use it rather than keeping it as storage for utensils and preferring to use the microwave instead, you will always be amazed at the amount of dirt, grease and charcoaled leftovers that you find. Long before the concept of self-cleaning ovens, a friend of a friend lived in a student house where every Sunday morning, one of the housemates got up early and uncomplainingly to clean the oven. The other flatmates genuinely believed that it was a self-cleaning appliance until a reunion twenty-five years later when the truth was revealed by their former, long suffering and orderly housemate.
Kitchen TimingStudent houses are bad enough but imagine life in a catering kitchen when the oven is in constant use and time is not a commodity that most kitchen operatives enjoy. BUT, cleaning an oven constantly can help improve its performance and safeguard against unexpected failure. In fact, according to Helen Hagger, MD of AC Services (Southern), cleaning is essentially the best form of preventative maintenance. Which is why, the website for AC Services offers a detailed page on online cleaning products, specifically tailored to the requirements of a Rational oven. “Too many customers believe that using an oven 24/7 and not cleaning it is acceptable,” she explains. “Our aim is to ensure that all of the appliances that we install and service are maintained in the best possible condition, which includes regular use of cleaning products. And what is ever better news is that we have reduced the shipping costs for our products so there is no excuse not to order online from us.”
Cleaning ProductsAC Services provides a full range of Rational cleaning products targeted at ensuring long-term care as a key to lifetime performance. Depending on your oven type you will need different cleaning products and these include: • Rational Oven Cleaner Tab (x100) • Rational Oven Care Tablets (x100) • Rational Rinse Tablets (x50) • Rational Grill Cleaner (10 litres) Use with hand spray gun. • Rational Rinse Aid (10 litres) For water filtration: • Brita Purity 1200 QuellST Filter Cartridge • Brita Purity 600 Quell ST Filter Cartridge Customers can buy online out of office hours or when they realise that their Rational cleaning products are running low. And now with lower shipping costs, there really is no excuse not to keep your oven clean and fresh and save money.
Now is the time of year when we will be looking to use the internet to its maximum potential, desperately sourcing ideas and buying gifts for relatives for Christmas. Buying online is a luxury that we have only learnt to enjoy and use properly over the past decade, made possible by the technological advancement of the worldwide web. For those who are looking to buy larger items, such as cars or commercial ovens, there are plenty of opportunities. According to leading oven manufacturer, Rational, “the potential global market comprises more than 2.5 million professional kitchens, and this number is increasing.” Think about all the possible outlets, from hospitals, schools, military facilities, prisons, fast-food chains, caterers . . . . . . the list is truly endless.
Easy as PieNeedless to say, there’s more to buying an oven than meets the eye: there are so many different types of oven available, but the secret is quite simple. Think about what you offer in terms of menus and what type of cooking will be done in the kitchen. You have now already eliminated a number of options. Now ask around. Visit other catering facilities similar to yours and simply ask. Or take yourself off to a trade fair or even a local demonstration, such as those offered in the South West and South England and South Wales by Rational. Or if you don’t want to budge from your computer, check out the reviews of cooking appliances online. This is invaluable in gauging the suitability of a product. Study specification sheets such as those found on the Rational site, which offer as much information as you are likely to need. Always invest in something that you know will last. Of course there are times when items such as ovens will go wrong for no apparent reason and this is where Rational comes into its own. There is a reason why Rational holds a world market share of more than 54%: it’s not just because the appliance are some of the best on the commercial market, it is also because the company offers a support system that is unrivalled by competitors.
Partnering Co-operationAC Services (Southern) has been a service partner for Rational for many decades and is used to being called out on emergencies or as part of a scheduled maintenance cycle. And that’s not all: we stock a full range of specially developed care products to ensure that caring for Rational ovens is even easier. These include Rational Grill Cleaner, Rational Rinse Aid, Rational Oven Cleaning Tablets for the SCC (SelfCooking Center®) range with CareControl, Rational Care Tablets and accessories. And the great news from Rational having reviewed the packaging of the cleaning tablets, they are no longer classified as dangerous goods as in limited quantities. This means we can cut our delivery costs to just £12.50 from December 1st. Whether you are looking for a brand new oven or just ordering cleaning products, online is the easy way to go. For ovens, AC Services would always recommend speaking to your area’s Rational Development Chef before purchasing online. But of course there’s a handy page for that too at Development Chef . For Rational cleaning products then simply visit the online store at AC Services These pages are not, however, recommended as suitable for hunting for Christmas gifts . . .
Happy New Year From A C Services (Southern) Ltd, your South, South West & South Wales Rational Service Partner
Make 2013 your most prosperous year yet!2012 was one of the most fantastic years in Great Britain’s history. Not only was it the Queen’s Diamond Jubilee but Great Britain hosted the 2012 Olympic and Paralympics. Continue reading