Saving Cash and Service

ServiceWith the Jubilee celebrations, you can imagine the week of service phone calls AC Services had last week!

But to be honest being prepared is good. What we’re not looking forward to are the crisis calls during the celebrations. Those times when with the peak number of paying customers, a machine fails.

Sometimes it’s the result of a small fault ignored, that then has expensive consequences. And with everyone trying to save money after Covid, the number of those type of calls is increasing.

Small faults can become big problems

Running a catering business today is stressful enough without people adding to that stress with scare stories. But the ones below are real examples that have happened to catering colleagues recently:

  • Door gaskets over time wear or become damaged and so need replacing. Stacking ovens increases the chances of knock-on effects. The top oven leaks from a worn gasket onto the oven below. This takes out the control PCB and other components. Depending on the model, prices for a replacement PCB costs from £1080 upwards; while door gaskets start from £60.
  • Another result of worn door gaskets is that steam escapes. One effect of this is the ovens don’t cook correctly interrupting the smooth flow of service. Another is putting the oven on overnight clean, can end up coming back to a flooded floor.
  • Steam can cause no end of damage to various components and PCBs. An easy way in is through the overlooked cracked glass on a light bulb fitting. Or it could be a steam or drain hose failing that takes out the fan motor starting at £560.

Servicing is the cost-saving answer

Staying in business is about balancing cost with risk. Regular Rational servicing reduces the risks of fault repairs in mid-service that create lost revenue and unhappy customers. Don’t let the maintenance niggle grow into a costly fault from lack of servicing.

When servicing, we check multiple parts. To see what we cover please check out our May 2022 service checklist. A booked service call allows us to spend up to 2 hours on your oven. Servicing prices start from £195 plus VAT, dependant on model and avoids potential untimely costly repairs.

After the weekend is over, just check when you last had your Rational ovens serviced or whether there is a small fault that needs fixing. Then give our friendly team a call on 01454 322222.

Published Date: 31st May 2022
Category: Blog, Catering Business, News, Rational, Service plan
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