01 
Apr

We’re Still Open for Key Sites

AC Services Open for Key Sites

While this will be our last blog for a while due to the impacts of coronavirus, we are still open for key sites with our core crew. If you’ve had to close please follow our Rational oven close down tips below.

So, if you’re a hospital, care home or an off-site food company with a maintenance contract with AC Services you’re still covered for any breakdowns that occur. If this does happen please call the normal number 01454 322 222 and speak to Helen. She will arrange for our engineer to visit to repair the breakdown.

If you’re already a connectedcooking kitchen, we are able to remotely monitor and identify the fault, which can minimise the time we need to spend with you.

New Customers

If you’re a not a regular AC Services customer, but have a breakdown on a Rational oven in the area we cover of South West England and Southern Wales; we might be able to assist you if you are a key site such as a hospital or care facility.

As we’re sure you understand, we are prioritising our established client base and responding to their breakdowns. This unfortunately means we cannot promise to assist you as promptly as normal and may mean our engineer will be diverted elsewhere. But for key facilities, we will try to help repair your Rational breakdown if we can.

Continuing Business and Key Sites

Obviously, we need to continue to operate within the guidelines issued by the government to minimise the spread of coronavirus. We are considering what impacts this has on the need to regularly service Rational ovens to prevent breakdowns and how we can deliver this over the longer term.

In the meantime, we’d urge customers to ensure that the weekly and daily maintenance routines are adhered to using the approved products. These are available from our on-line shop if your stocks are running low.

Rational Oven Close Down Procedures

If you have closed your kitchen then please do the following for your Rational oven close down.

For Rational SH, SI and Combi Master Plus please watch these handy videos first. Steam tank emptying. CM P tank emptying which is a download.

  1. Find the water supply and isolate the unit.
  2. Use the Handshower until it is empty.
  3. Power off unit and leave door partially open

When returning unit to operation, return power and water

  1. Use hand shower to rinse water feed system
  2. Run unit in steam for 30 minutes
  3. Run short cleanjet

Or for Rational CareControl SG range

Rational oven close down for Carecontrol
  1. Find the water supply and isolate the unit.
  2. Use the Handshower until it is empty.
  3. Follow instructions above to empty tank. If this does not work with the door closed, repeat with door open
  4. Power off unit and leave door partially open

When returning unit to operation, return power and water

  1. Use hand shower to rinse water feed system
  2. Run unit in steam for 30 minutes
  3. Run short cleanjet

Keeping in Touch

While there won’t be any blogs for the next few weeks, please follow us on Facebook for any updates. Or if you are spending time creating a new strategy for your business why not check out our earlier blogs on trends in catering businesses and show reports.

Published Date: 1st April 2020
Category: Blog, Catering Business, Cleaning Products, News, Ovens, Rational, Self Cooking Centre
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